ChevyChad
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- Joined
- Dec 20, 2016
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So I’ve had my 2017 raptor for about 11 months now. We all know by now how impressive it is and all the fancy bells & whistles, so I won’t be regurgitating those points and beating a dead horse. I’m also not going to pretend like there is nothing at all wrong with the truck or it has nothing more to be desired. This definitely is, without a doubt, the best truck I have ever had- hands down. No disputing that. I love the looks, the tech, and the utility of it. I wanted to use this thread though as a platform to document the issues I have had with the truck to let others know of some of the snags that could potentially happen to them if they own a gen 2, or at least give others something to look out for as their truck ages a bit.
My mods are in my sig, and it now has 15k miles on it.
Luckily, I have not had any major catastrophic problems with the drivetrain or anything like that. Hopefully I don’t experience anything like that either, but I know such unfortunate events happen to even the best vehicles inevitably with any substantial mass produced vehicle. I received the recall notice a couple months ago about the back seatbelt, so I went ahead and took my small laundry list of complaints to the dealer for them to address while it was going to be in for service anyway. Here are those complaints:
1) Transmission shifts VERY hard into 10th gear while on long drives. This doesn’t happen on a daily basis at all since my drive to work is about 15 minutes, and even when I go into town, the drive is still relatively short (30-45 minutes). So really, unless I go on a road trip where I will be on the highway for like over an hour, this doesn’t happen at all. But when it does, the whole truck jolts pretty bad. This issue has me the most concerned, and also scared that they won’t be able to reproduce the issue when they diagnose the truck. Not sure what they are going to do about it, but will update this thread once I get the truck back with the result. I didn’t even notice this issue until I took my first long trip just over Christmas break. Drove from GA to OK, about 1000 miles each way. So not sure if the truck has always had this issue, or if it is a recent development. But the first time I noticed it was on this trip last month.
2) The rear is very squeaky. You can’t hear it inside the truck, but from the outside, it sounds horrid when going over bumps or even when entering/ exiting the truck, sounds like the rear shocks or leaf springs or something are 30+ years old. It’s pretty embarrassing when pulling up into a parking lot and people are looking at your new truck but hearing that squeak. Hopefully an easy issue to resolve.
3)The driver’s seat shifts when making hard turns. Almost like a bolt or something is loose. Doesn’t affect me most the time, but when it happens, it’s pretty annoying. Again- should not be an issue on a brand new truck.
4) Back up sensors give false alerts constantly when I am backing up, it will say there is a car coming from either the left or the right and there is no car around at all. Happens every time I am pulling into my driveway. Most the time it’s the left one, but occasionally the right one gets triggered for no apparent reason too.
5) Lane Keep Assist intermittently does not work. Within the first month or 2 of owning the truck, I actually got malfunction errors. I dismissed them thinking that perhaps just fog on the windshield was causing the error on chili mornings. The errors stopped when spring came around and it worked probably 90% of the time, but occasionally for no apparent reason, the whole system just will stop working or wont “read” the lines on the road. I thought perhaps it would be because of certain roads, or types of roads (narrow, or different types of lines), but even on the same roads it is not consistent on when it decides not to work. I can typically turn the LKA off then back on again and it will then start working again, but I have not got any more errors since the first batch of errors I got those first couple of months.
6) The center console lid rattles. It took me a while to find the single rattle source in the cab. It was not consistent because I often drive resting my right arm on the center console, so it drove me crazy for about 6 months trying to locate the rattle. I did notice that the bottom side of the lid has a couple round recesses in it where it looks like some rubber pads should go, but there was nothing there. I took a look at the loaner they gave me, and it does have the pads, so I am sure this is an easy fix for them on my truck.
So speaking of the loaner- they did me right on that. When I took my truck in Wednesday, they knew it would need to be there more than just over night, so they hooked me up with a brand new 2018 King Ranch Fx4 with a 5.0 and 10-speed. That truck had 34 miles on it when they handed it over to me. They literally took it off the new car lot and gave it to me to drive while the raptor is being serviced. Kudos to them for that. The king ranch is nice- not my style at all with all the brown & woodgrain interior, but it’s no slouch for acceleration and its suspension actually surprised me going over the crappy railroad tracks by my house.
I am doing all the service at OC Welch in Hardeeville SC. They are the local dealer where I purchased the truck (walked in and bought it off the lot for MSRP- I didn’t pre-order it) and also had my first couple oil changes performed there. They gave me a 2 year maintenance plan for free with purchase, so that was a nice gesture. So far I am happy with the dealer, but this is the first time I am taking my truck there for warranty work. Hope they can maintain their good service when it comes to this aspect as well.
They called me last night and said my truck should be ready by tomorrow (so today). I am going to call them before I take my lunch break and see if it’s all wrapped up and if so, should be going to pick it up hopefully at lunch time today. I’ll report back with updates at that time.
My mods are in my sig, and it now has 15k miles on it.
Luckily, I have not had any major catastrophic problems with the drivetrain or anything like that. Hopefully I don’t experience anything like that either, but I know such unfortunate events happen to even the best vehicles inevitably with any substantial mass produced vehicle. I received the recall notice a couple months ago about the back seatbelt, so I went ahead and took my small laundry list of complaints to the dealer for them to address while it was going to be in for service anyway. Here are those complaints:
1) Transmission shifts VERY hard into 10th gear while on long drives. This doesn’t happen on a daily basis at all since my drive to work is about 15 minutes, and even when I go into town, the drive is still relatively short (30-45 minutes). So really, unless I go on a road trip where I will be on the highway for like over an hour, this doesn’t happen at all. But when it does, the whole truck jolts pretty bad. This issue has me the most concerned, and also scared that they won’t be able to reproduce the issue when they diagnose the truck. Not sure what they are going to do about it, but will update this thread once I get the truck back with the result. I didn’t even notice this issue until I took my first long trip just over Christmas break. Drove from GA to OK, about 1000 miles each way. So not sure if the truck has always had this issue, or if it is a recent development. But the first time I noticed it was on this trip last month.
2) The rear is very squeaky. You can’t hear it inside the truck, but from the outside, it sounds horrid when going over bumps or even when entering/ exiting the truck, sounds like the rear shocks or leaf springs or something are 30+ years old. It’s pretty embarrassing when pulling up into a parking lot and people are looking at your new truck but hearing that squeak. Hopefully an easy issue to resolve.
3)The driver’s seat shifts when making hard turns. Almost like a bolt or something is loose. Doesn’t affect me most the time, but when it happens, it’s pretty annoying. Again- should not be an issue on a brand new truck.
4) Back up sensors give false alerts constantly when I am backing up, it will say there is a car coming from either the left or the right and there is no car around at all. Happens every time I am pulling into my driveway. Most the time it’s the left one, but occasionally the right one gets triggered for no apparent reason too.
5) Lane Keep Assist intermittently does not work. Within the first month or 2 of owning the truck, I actually got malfunction errors. I dismissed them thinking that perhaps just fog on the windshield was causing the error on chili mornings. The errors stopped when spring came around and it worked probably 90% of the time, but occasionally for no apparent reason, the whole system just will stop working or wont “read” the lines on the road. I thought perhaps it would be because of certain roads, or types of roads (narrow, or different types of lines), but even on the same roads it is not consistent on when it decides not to work. I can typically turn the LKA off then back on again and it will then start working again, but I have not got any more errors since the first batch of errors I got those first couple of months.
6) The center console lid rattles. It took me a while to find the single rattle source in the cab. It was not consistent because I often drive resting my right arm on the center console, so it drove me crazy for about 6 months trying to locate the rattle. I did notice that the bottom side of the lid has a couple round recesses in it where it looks like some rubber pads should go, but there was nothing there. I took a look at the loaner they gave me, and it does have the pads, so I am sure this is an easy fix for them on my truck.
So speaking of the loaner- they did me right on that. When I took my truck in Wednesday, they knew it would need to be there more than just over night, so they hooked me up with a brand new 2018 King Ranch Fx4 with a 5.0 and 10-speed. That truck had 34 miles on it when they handed it over to me. They literally took it off the new car lot and gave it to me to drive while the raptor is being serviced. Kudos to them for that. The king ranch is nice- not my style at all with all the brown & woodgrain interior, but it’s no slouch for acceleration and its suspension actually surprised me going over the crappy railroad tracks by my house.
I am doing all the service at OC Welch in Hardeeville SC. They are the local dealer where I purchased the truck (walked in and bought it off the lot for MSRP- I didn’t pre-order it) and also had my first couple oil changes performed there. They gave me a 2 year maintenance plan for free with purchase, so that was a nice gesture. So far I am happy with the dealer, but this is the first time I am taking my truck there for warranty work. Hope they can maintain their good service when it comes to this aspect as well.
They called me last night and said my truck should be ready by tomorrow (so today). I am going to call them before I take my lunch break and see if it’s all wrapped up and if so, should be going to pick it up hopefully at lunch time today. I’ll report back with updates at that time.
