Today I wrote Ford a lemon law letter for the sync system.
The short story is that I have taken it in for repair 8 times for a total of 16 days and this is not working. The sync system navigation screen is black each time the truck starts up and after about 5 minutes reboots for several minutes and comes to life. Dealer has done a master reset, upgraded software, replaced APIM twice and replaced BCM. They have worked with Ford hotline and a Ford engineer. Nothing is helping. They also managed to scratch up the whole dash while working on it.
This is very much - no bueno.
The short story is that I have taken it in for repair 8 times for a total of 16 days and this is not working. The sync system navigation screen is black each time the truck starts up and after about 5 minutes reboots for several minutes and comes to life. Dealer has done a master reset, upgraded software, replaced APIM twice and replaced BCM. They have worked with Ford hotline and a Ford engineer. Nothing is helping. They also managed to scratch up the whole dash while working on it.
This is very much - no bueno.