Torque converter failed

[k-rub]

Do they pay back the ADM if they buy the truck back?

Hah.

Doesn't matter to me since I payed invoice.

Preferably I'd like a replacement. But the easiest bet is to just fix the truck. I don't want to think about the logistics of swapping my mods to the new truck.

 

[zombiekiller]

Hah.

Doesn't matter to me since I payed invoice.

Preferably I'd like a replacement. But the easiest bet is to just fix the truck. I don't want to think about the logistics of swapping my mods to the new truck.

same here.

I really would prefer to not have to spend 2 full days in the dealer's shop removing everything that I've done.

 

[k-rub]

Are they giving you any grief about having a tune in the past? I haven't mentioned anything and they didn't ask.

 

[zombiekiller]

Are they giving you any grief about having a tune in the past? I haven't mentioned anything and they didn't ask.

I told the tech that I had a tune and removed it.

His response was along the lines of " no tune could make the motor do what it did. We're all good. "

It is not like I was trying to hide having a modified truck. I mean I guess I COULD have welded the frame horns back on, removed everything and set it back to stock, but I didnt.

 

[k-rub]

Update Day 29:

Waited a week for approval for a new trans and for the part to arrive. Transmission arrived this past Friday. They started working on the truck the same day and almost finished it by the evening. They called and said they needed a few more hours to finish up and would be done on Monday (which is today). For some reason they aren't open on Saturdays.

Today, the same tech that's been working on the truck for almost a month called in sick. I had to press them to get someone else to finish up. They found someone and by noon they called to say the truck broke again. "Something is not right". During the test drive the truck acted like it was in neutral and just revved. So I sit here waiting to hear back what the **** is going on.

On a side note, Ford denied the buyback. 2year/24k miles for the Lemon Law in AZ. I'm at 27k miles. I've had close to 50 cumulative days in service now.

I"m selling this POS if I ever get it back.

Ford customer service hotline is useless. Often I end up updating them on what's going on.

Seriously doubting Ford's competency to fix this issue.

 

[Nospell]

Man that sucks.....

I see that AZ hasn't adopted the Uniform Commercial Codes and Deceptive Trade Practices Act....But Michigan has. This piece of legislation was designed to give power back to the little guy. It looks like AZ has adopted some of it, but not all.

Depending on how much fight you have in you, I'd engage an attorney. If it were me, I'd file a Federal diversity claim (meaning parties from different states) and try and enforce the Michigan/Federal DTPA....A Federal diversity claim requires an amount in excess of $75k, so depending on what you paid for your Raptor you may have to reach a bit. I bet you can find a local firm that would take your case on a contingent basis.

Suing each other is never a good option, but it seems your options are thinning. The problem I have with not forcing the manufacture to make this right is the next best solution is to trade the car in and then the next poor guy inherits the same problem and the manufacture walks free.

 

[k-rub]

Man that sucks.....

I see that AZ hasn't adopted the Uniform Commercial Codes and Deceptive Trade Practices Act....But Michigan has. This piece of legislation was designed to give power back to the little guy. It looks like AZ has adopted some of it, but not all.

Depending on how much fight you have in you, I'd engage an attorney. If it were me, I'd file a Federal diversity claim (meaning parties from different states) and try and enforce the Michigan/Federal DTPA....A Federal diversity claim requires an amount in excess of $75k, so depending on what you paid for your Raptor you may have to reach a bit. I bet you can find a local firm that would take your case on a contingent basis.

Suing each other is never a good option, but it seems your options are thinning. The problem I have with not forcing the manufacture to make this right is the next best solution is to trade the car in and then the next poor guy inherits the same problem and the manufacture walks free.

I'll take a look at that. Thanks man. Crappy it's come to this.

They just called and said they now think it's the transfer case. So right now they've replaced the torque converter, transmission fluid pump, all gaskets/seals, the entire transmission, and now they are looking at the transfer case...

 

[smurfslayer]

I'll take a look at that. Thanks man. Crappy it's come to this.

They just called and said they now think it's the transfer case. So right now they've replaced the torque converter, transmission fluid pump, all gaskets/seals, the entire transmission, and now they are looking at the transfer case...

does your dealer employ circus chimpanzees in the service department?

Pull it from that dealer and have it sent somewhere competent. Yes, it takes longer and will add to your repair time now, but, you stand a better chance of having the repair stick. Since they don’t seem to have an idea what the problem is.

 

[k-rub]

After 31 days the truck is finally done. I think proper diagnosis could have saved a bunch of time. Transfer case was the culprit.

 

[salts001]

Wow what a long and painful process. Please keep us posted on how the truck runs with the new parts. Now the truck needs to be delivered to you right? Hopefully this is it.