D
Deleted member 12951
Guest
Before I went on a trip for vacation, I bought my truck in for an oil change and tire rotation. I told the service advisor that the wheel shakes/vibrates after around 70mph or so. He got all four of them balanced and charged me $50 for that, plus the oil change and rotation, total was something over $100. Granted I had only 5k miles on the truck. I would have thought the balance would of been covered under the first 12k but didn't complain and paid my bill.
I went on my trip and noticed it was a lot better but still there. I got in the mud on my trip and it really wobbled, My trip added almost 3k miles on it. When I got home, I took the tires off and cleaned, hard dried mud was causing it, of course.
But now that everything is clean, it is back to the vibration that I felt when I first took it on the trip. It really isn't that bad and still better than what it was but noticeable. I kept meaning to call the dealer but kept forgetting as it was minor.
It's been about 45 days since. I finally remembered to call the dealer and told them that I will be in next month for another oil change and tire rotation and asked if they could check the balance again as it still vibrates but was better.
He told me that he would be glad to check them but that he would not do it for free, I would have to pay again to have them balanced. Said if I would of called him when I was on the road the following day and came back in immediately when I got home he might of been able to do something for me. He further went on to say, that the nature of that truck being the raptor, he wasn't going to balance the tires again for free regardless. He said he would have to talk to management otherwise. I told him to pursue management as I was not happy with his call.
So less than 60 days and less than 4k miles. Is this common, no warranty on balancing tires? I'm kinda pissed about it and thinking I will never bring my truck back to the dealer for service unless it's guaranteed warranty work and having a problem. But maybe if this is the norm, then I have nothing to be pissed about....
I went on my trip and noticed it was a lot better but still there. I got in the mud on my trip and it really wobbled, My trip added almost 3k miles on it. When I got home, I took the tires off and cleaned, hard dried mud was causing it, of course.
But now that everything is clean, it is back to the vibration that I felt when I first took it on the trip. It really isn't that bad and still better than what it was but noticeable. I kept meaning to call the dealer but kept forgetting as it was minor.
It's been about 45 days since. I finally remembered to call the dealer and told them that I will be in next month for another oil change and tire rotation and asked if they could check the balance again as it still vibrates but was better.
He told me that he would be glad to check them but that he would not do it for free, I would have to pay again to have them balanced. Said if I would of called him when I was on the road the following day and came back in immediately when I got home he might of been able to do something for me. He further went on to say, that the nature of that truck being the raptor, he wasn't going to balance the tires again for free regardless. He said he would have to talk to management otherwise. I told him to pursue management as I was not happy with his call.
So less than 60 days and less than 4k miles. Is this common, no warranty on balancing tires? I'm kinda pissed about it and thinking I will never bring my truck back to the dealer for service unless it's guaranteed warranty work and having a problem. But maybe if this is the norm, then I have nothing to be pissed about....
