Macman
FRF Addict
Wow that's a very classy move! Definitely makes me want to do business with RPG.
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Just a brief comment. We as consumers and vendors as sales people have one thing in common. We are all human. We have failures and problems in our lives that affect out attitude and demeanor. We work through that every day. However when we see this level of "humanness" from that ephemeral vendor on the web site it reminds us how we are all tied together no matter how far or how unreachable we are to one another. This one post has told me volumes on how RPG sees itself as a "human" company that relates to it's customers and it's not all about making money. I will consider RPG each and every time I make a purchase in the future where they offer a similar product to what I am considering. This not only because they obviously make a high quality product but because I feel they truly care about me and my satisfaction as part of the overall "human" process.
BRAVO RPG!!