Feels like they’re going to try to screw me over, and limit their exposure to loss of profit.
My good faith was freely given to them to perform the repairs. Now that it has been breached, I think they’re going to rely on offering me a little more than insurance would provide to fix the vehicle. The GM said he understood my points of concern….about $8-10k in aftermarket parts that will be lost if I sell the truck to them, the 20-40% reduction in value since it was reported stolen in the DMV system (carfax already reflects this), and the fact I didn’t have any control to prevent the theft.
On the page today, he played the numbers game. He thought we were supposed to meet next Saturday, so I forced some of the conversation to happen today. He had worked up preliminary numbers of $36,000 for trade in. Truck is a 2018, minor accident that was repaired, I’ve owned it since 8,000miles, truck hasn’t been jumped, 98% highway use, 123,000 on the odometer, well maintained, and WAS in great mechanical condition (except for the 4x4 that they were supposed to fix).
I will forever be unable to sell the truck for it’s worth, after being stolen and damaged.
Like I said, I think they’re relying on insurance to cover things, which essentially forces me to take the peanuts that they’re wanting to offer me. Also, I’m quoting preliminary numbers, but it’s not the outcome i expected from the conversation on Tuesday. To be frank, given the circumstances of my truck being targeted & stolen, i don’t understand how insurance can cover this? Gross negligence annd complacency isn’t exactly 100% covered in my experience?
Not sure what to do. Might talk to a different major dealer today and get their thoughts on the situation. Maybe they can recommend something I’ve not thought of?
