Second update on engine disintegration

[20thfordfirstraptor]

Are they giving you another vehicle to drive while they work this out?

Yes, both dealers the Raptor has been at during this ordeal have given me a new F150 to drive at no cost to me

 

[Ruger]

Geeze, what a nightmare.
You have my sincere sympathies.

 

[Aaron]

Geeze, what a nightmare.
You have my sincere sympathies.

For real, I can't believe they aren't replacing his engine. What an absolute mess.


Sent from my iPhone using Tapatalk

 

[Gsteve]

Is that supposed to be funny? What if it was your truck that was down

relax alice

 

[FreightTerrain]

lighten up francis

fixed it for ya

 

[Ltl6pack]

As mentioned before, one of the exhaust cams broke. Interestingly, these cams are put together in more than one piece with splined inserts and the splines wore down and so part of the cam was not turning. So of course valves were hanging down banging on the pistons so all three pistons on that side, plus rods and the complete head assembly need to be replaced. Also, unburned fuel made its way to the catalytic converter and destroyed that as well.
Ford is not willing to replace the engine but has instructed the dealer to make the repairs. Obviously this does not sit well with me and so I've opened up a case with Ford customer care… more to come......

I would like to suggest to you to have the dealer check the block deck, the treads for the head bolts/ studs, the bolts or studs to see if they are stretched, also the main bolts, caps, and block threads. I have dropped a few valves in some older motors and you will be surprised at how much gets messed up from it, some to the point that the whole motor was junk. It is a shame that Ford has not stepped up and replaced your motor.

 

[Truckzor]

As mentioned before, one of the exhaust cams broke. Interestingly, these cams are put together in more than one piece with splined inserts and the splines wore down and so part of the cam was not turning. So of course valves were hanging down banging on the pistons so all three pistons on that side, plus rods and the complete head assembly need to be replaced. Also, unburned fuel made its way to the catalytic converter and destroyed that as well.
Ford is not willing to replace the engine but has instructed the dealer to make the repairs. Obviously this does not sit well with me and so I've opened up a case with Ford customer care… more to come......

Not sure how many miles are on your engine but unless you have been driving 24/7 since you picked your truck up I'm going to go ahead and say it's not very many and that this is EXTREMELY unacceptable. There's no way metal particles haven't made their way into the oil and damaged the rest of the engine. Ford NEEDS to make this right. Stand firm.

 

[BurnOut]

As mentioned before, one of the exhaust cams broke. Interestingly, these cams are put together in more than one piece with splined inserts and the splines wore down and so part of the cam was not turning. So of course valves were hanging down banging on the pistons so all three pistons on that side, plus rods and the complete head assembly need to be replaced. Also, unburned fuel made its way to the catalytic converter and destroyed that as well.
Ford is not willing to replace the engine but has instructed the dealer to make the repairs. Obviously this does not sit well with me and so I've opened up a case with Ford customer care… more to come......

I am speechless that they're still talking rebuild instead of replacement. I would think that they'll end up spending a LOT more money covering labor hours to go that route than all new hardware would cost...

I mean, to R&R the long block, oil cooler/lines, turbos, it couldn't be more than 12-15 hours... but to tear down the motor, verify specs on everything from the bores to the main journals, vat the block to get all the crap out of it, etc... talk about a full time gig. Most dealerships don't even have the necessary tools to do it right... and on top of that, they still have to pay the labor to R&R everything. I really think that you're on the right track in pushing for a replacement... because there's no way they'd do a rebuild correctly... they'd lose their ass in terms of time/$$.

 

[ChevyChad]

That is truly absurd that they are not going to give you a completely new engine! I would not accept a rebuild either. I really hope that yours is an isolated case and we don't see more of these failures.

 

[Ironhorse07]

I am just amazed also that they are not going to replace the engine. I don't think the majority of dealerships are properly equipped or qualified to rebuild an engine, especially one that has had a catastrophic failure. Stand firm and insist on replacement.