Traffic22
Full Access Member
My work order said the same, pretty much word for word what was in the TSB. Only thing questionable with mine was they said they added dye and drove it 5 miles. When I got it back the odometer was only 2 miles different from drop off. Unless they Ferris Beullered 3 miles off of it, I suspect the tech drove it around the block twice and said, good enough.I picked mine up from the dealer today for the oil pan leak fix, trans firmware update and to investigate a clunking in the drivers side front. I was beyond shocked when I got there.
Looking over the service order they pretty much went through step by step what they did which pretty much matched the new TSB IE "Added dye to locate leak, Removed pan and let it drain overnight, Surface prep and clean, New pan and sealant, let cure for 24 hours, And so on". The paperwork I have from the previous owners dealership that did the pan 4 times prior idn;t list any of that. Just noted "resealed pan". Service tech also listed the TSB's that were done for the pan and the trans firmware update.
The cherry on top was the clunking noise, well the shop said most of the nuts/bolts for the suspension were all loose .... My guess is the previous owner had aftermarket shocks and took them off before he surrendered it to Ford and didn;t both to reinstall anything properly. The went through and checked it all and retorqued it all properly and didn't me at all, wrote it off as previous dealership mis-repair. "Suspension is no longer in warranty".
With all of that I feel very confident that this dealership did everything the correct way and this is how things are done right. I had all intentions of paying out of pocket for any suspension related repairs prior to dropping it off so them doing that was just showing off... LOL
So time will tell if the new TSB fix Ford put out does actually correct the issue. If not I'm not faulting this service center for it as I know they did it the correct way as instructed by Ford.
Glad to hear they fixed your suspension clink.
I guess time will tell.
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