melvimbe
FRF Addict
Greetings all! Hope everyone is well.
Like some others I don't have a Raptor but an '18 F-150 and was hoping someone could help since Phoenix support is garbage (all they did was have me update the MCU and FW and said sorry that's all we can do...). Has anyone had the random song skipping or random screen switching(example I'll be in waze and then all the sudden it will go home or open the radio or some other screen) issue? any fix? Also using the steering wheel controls when I skip a song it skips 2 songs and mutes the audio. Would any of this be fixed by getting that other guys FW?
I have the PX6 six-core with Android 9
Surgey will spend some time helping you troubleshoot your issues before he asks you to pay anything. In fact, with me, he discouraged me from getting his software until my issues were fixed. He seems to keep records of what others with the same vehicle as you have their system configured to, so he'll ask you to take screenshots of your config, then tell you what settings he thinks are wrong.
In short, his FW won't fix your issues, but he might be able to. In my opinion, his FW is worth it just for the various skins he provides, but of course, if your unit isn't working right, skins don't matter.