I'm kinda lost on this one. I ordered some hood mounts from those guys and didn't get a sticker in the box, and I kinda wanted one since I like to rep the products I'm using, especially if they're a supporting vendor here. So I emailed them and asked about just getting a sticker from them for my truck.
Well long story short, it was a long time later (months) but I got a box from the boys at Outlaw, and it didn't have just a sticker in it. It had a lot of other stuff (I won't go into details, but i was pretty blown away) that they didn't have to send me. I respected that a lot. Also, when I was looking at a bump stop kit before I went with RPG, I emailed the guys at OR and asked them about theirs and about military discounts and all, and they gave me a smokin price (that will forever remain top secret) and answered all my questions.
That sucks you guys are getting a raw deal with them, but I'd say maybe you should call and talk to Connor before you get too riled up, he may make it right, you never know. From everything I've heard he's a decent guy.