taco-13
Full Access Member
What's up with ford performance and ford service chats. My new order got a vin and build week but they won't tell me what the vin is. Said the dealer will have to give it to me now? Wonder when the policy changed.
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I noticed things have changed when I do my weekly checks. New people Alex and Janelle.
They also said "we suggest checking with your dealer for the latest most up to date information"
ok, yea.....
The old ford service group gave us way more information. The changes they made definitely don't improve the customer service level.
Ordered January 23rd, DORA received on January 25th. Last allocation at dealership, and pricing is MSRP.
I noticed things have changed when I do my weekly checks. New people Alex and Janelle.
They also said "we suggest checking with your dealer for the latest most up to date information"
ok, yea.....