True - and Fair...right. just saying @TannerK17 there are likely 100+ good experiences to every one bad. its just people are less likely to comment on good /normal experience vs someone with a bad on. these forums have a tendency of being hyper-focused on the bad.
But by the same token -
Bad Press is Good Press - their name is still thrown around and they're still very busy...
like you said - they have plenty of happy customers as well!
FO is way closer to me - being Im in Central Valley...
but TSW was easier to trust...