On going drive mode controller problem

[Gsteve]

This “ failed” at about 6 months and the dealership tried to fix it 2x. It runs all the modes for raptor modes and when it fails the shocks go full stiff. After it went the 3rd time someone on fb told me to unplug and clean it. That worked. It would continue to do it and I’d continue to clean and use dilectric grease. I went to az this year and put lots of miles on. I come home and it fails again. I decide to fully clean it and no apply grease and take it to the dealer. I find out I’m past my bumper to bumper warranty. When I took it in it was working. It failed immediately and now I’ve cleaned it every day for 5 days , tried grease , no grease and can’t get it working. Any thoughts ?

 

[tm965]

what codes is it throwing for you? i believe i have a similar problem

 

[Gsteve]

This

 

[FordTechOne]

That’s not likely your issue; all you’re doing is causing pin wear by repeatedly unplugging it and plugging it back in, potentially causing a separate issue.

Drive modes are controlled by the ATCM on the instrument panel. Without DTCs you’re just guessing, I would recommend getting ForScan and finding out what faults are setting.

 

[Gsteve]

The dealer claims there is no codes to see ? I just gave it the most though cleaning ever. Blasted all the grease out with a compressor repeated spraying of contact cleaner and it’s working for the first time since leaving the dealer. Any chance I can argue the warranty issue seeing they did nothing back in the fall ?

 

[smurfslayer]

The dealer claims there is no codes to see ? I just gave it the most though cleaning ever. Blasted all the grease out with a compressor repeated spraying of contact cleaner and it’s working for the first time since leaving the dealer. Any chance I can argue the warranty issue seeing they did nothing back in the fall ?

If it’s a repeat issue of something you brought up while under warranty, it’s possible but if it’s an expensive engagement, expect resistance.
@FordTechOne is right - you’re basically shooting in the dark without a light here.

The modules will display DTC’s that don’t necessarily get reflected on the dashboard. They should be stored until cleared - which you can also do with FORSCAN.

 

[FordTechOne]

The dealer claims there is no codes to see ? I just gave it the most though cleaning ever. Blasted all the grease out with a compressor repeated spraying of contact cleaner and it’s working for the first time since leaving the dealer. Any chance I can argue the warranty issue seeing they did nothing back in the fall ?

If it has an error message there will be associated DTCs; sounds like they may have cleared by the time the dealer checked.

The warranty end date is concrete, meaning any warranty claim submitted will automatically kick back. Your best avenue is to lean on the dealer that wrote it up as NPF previously.

 

[Gsteve]

Ok thanks. It’s the same dealer and the one I’ve bought 5 raptors from. It’s just failed again

 

[Gsteve]

Anyone have an ide what that vdm module costs? It would be easy to change

 

[tm965]

Anyone have an ide what that vdm module costs? It would be easy to change

its not the VDM... had that replaced on my truck and the problem is back. you really need to spend the $30 to get the cord for forscan