i would check for loose connections. if one of the wires gets disconnected, it wont work. it works as a pass through so if a data wire isnt making it back to the radio, then you wont be able to use the radio at all.
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just an fyi. this member is selling his unit less than what he paid for. it doesnt include the new harness, but it could save someone a few bucks.
http://www.fordraptorforum.com/f29/ss-brake-lines-13-navtv-w-camera-29417/
yes, it is the same as mine. just have to cut and splice all the wires though.
most shops ar dealers for nav-tv i wouldnt doubt it, but at the same time, make sure they arent lying to make a sale.
at that point, its better to buy a new unit. the cost of the harness is more than the difference in price of the units.