My ears are hurting - B&O sound system goes crazy - *safety issue*

[swoop1156]

My truck did one huge/loud pop for the first time just yesterday. I'll bring this up at my next service appointment unless it happens again.

 

[bignatelvhc]

just had this happen in my 22' with 9100 miles. weird pop sound then crazy static and buzzing. Went on for about 40 minutes, with truck on and off, dealer wanted it for 2 days. I drove back home and it randomly stopped at a light and was normal. Need to drop off this week, but doubt they will be able to replicate it.

 

[flockofraptors]

Since this seems like it can be a true safety issue especially if this happens while driving, let the NHTSA know

Report a Safety Problem | NHTSA

File a complaint with NHTSA if you experienced a vehicle, tire, car seat or equipment safety problem that could be a safety defect.

www.nhtsa.gov

 

[MrBrightside]

This happened with my '22 today! Now I have no sound from my speakers.... Not sure what the dealer is going to do about it but its a mess...

 

[MDJAK]

Many in this thread have said they were bringing it up with dealer but didn’t report back.

 

[JD03Cobra]

I just experienced this exact issue on my 22 with 13k miles for the first time. I hit the start button and immediately it started the loud popping through the speakers. Scared the hell out of me, my GF jumped out of the truck out of fear. I couldn't imagine if you had little kids in the vehicle.

On start up it auto connected to Android auto but was left on FM radio prior to shutting down so it defaulted to the FM radio. Volume was stuck at 0...I got it to stop by clicking on the android auto button and chose Spotify. Stopped immediately and started playing spotify music. I did not disconnect the battery or anything with the amp/fuses.

 

[MJK]

Holy fk

 

[whatthetruck]

My truck has done this 3 times in 12,000 miles. Everytime, switching from car play to FM took everything back to normal.

 

[Luminarida]

For those who have had this happen and filed a complaint looks like they now made it public. I took mine to the dealer a few months back and they claim they had to replace a DSP module.

Here is the autoblog:

https://www.autoblog.com/2023/08/24/ford-f150-lound-noises-crashing-sounds/

 

[FordTechOne]

A software update has been available since 5/26 to resolve this issue. It’s a simple module update.