My ears are hurting - B&O sound system goes crazy - *safety issue*

[cjhoneyman]

I occasionally got the loud pop and brief static that went away after a few seconds. However yesterday, it went full static and wouldn't stop. Turned it off and on multiple times, with no luck. Drove it directly to the dealer with earplugs in. They happily informed me that it would be 3 weeks before they could look at it. I got back in it and it wasn't making the noise anymore, so I left with an appt scheduled for end of July.

Mine has the current over-the-air software, but is there a different software update or module update they can do that might prevent it in the future? If I take it to my dealer without any direction, they'll just give it back to me after 3 days saying they couldn't replicate it.

 

[Shark]

I occasionally got the loud pop and brief static that went away after a few seconds. However yesterday, it went full static and wouldn't stop. Turned it off and on multiple times, with no luck. Drove it directly to the dealer with earplugs in. They happily informed me that it would be 3 weeks before they could look at it. I got back in it and it wasn't making the noise anymore, so I left with an appt scheduled for end of July.

Mine has the current over-the-air software, but is there a different software update or module update they can do that might prevent it in the future? If I take it to my dealer without any direction, they'll just give it back to me after 3 days saying they couldn't replicate it.

The DSP module has to be updated with FDRS and I don't think this one is sent OTA (over-the-air). I just happen to have all the hardware and software to run FDRS at home and did mine a couple weeks ago. Fingers crossed it is actually fixed this time.

 

[swoop1156]

Just happened to me again this morning for no reason. My service guy says he's unaware of this problem. I'll send him all the info I can.

The DSP module has to be updated with FDRS and I don't think this one is sent OTA (over-the-air). I just happen to have all the hardware and software to run FDRS at home and did mine a couple weeks ago. Fingers crossed it is actually fixed this time.

Did that help or solve your issues?

 

[greatone99]

The DSP module has to be updated with FDRS and I don't think this one is sent OTA (over-the-air). I just happen to have all the hardware and software to run FDRS at home and did mine a couple weeks ago. Fingers crossed it is actually fixed this time.

The dsp updates over the air

 

[swoop1156]

My service dept knows nothing about this issue. However, they're fixing the exhaust rattle and gonna try to fix this in one go in a few days.

 

[greatone99]

My service dept knows nothing about this issue. However, they're fixing the exhaust rattle and gonna try to fix this in one go in a few days.

they never do ,they r also clueless about the update

 

[MDJAK]

My service dept knows nothing about this issue. However, they're fixing the exhaust rattle and gonna try to fix this in one go in a few days.

Or they pretend not to.

 

[Anoroc]

This happens every once and a while, randomly, in my 2022 with b&o. I have found that if you switch the surround to stereo it stops and goes back to normal. This has worked the last 3 times it occurred. Dealer has no idea how to fix it if they can't replicate it...

 

[MDJAK]

I don’t think mine is set to surround. But it makes my ears bleed when it happens and my eyes water when this thread is bumped with more victims.

 

[nealhoney]

I don’t think mine is set to surround. But it makes my ears bleed when it happens and my eyes water when this thread is bumped with more victims.

If this hasn’t happened to you it’s hard to explain how insane it is. When my 22’ did it I thought someone was shooting at me or something. I was shocked the speakers didn’t get destroyed as well.