My 2019 Gen 2 experience with engine failure

[Bubbasuwannee]

New long block is a good outcome. New turbos and other supporting parts would be even better. It'll be like a new truck to an extent. Still sucks, but glad you're being taken care of.

 

[Meat2022]

Good news is the service manager has a list going on the truck, sunroof rattle, water in passenger floor board, they're checking the torque converter and all of the oasis report repairs that ford did to make sure the truck is taken care of under one deductible, after it's completed she said she will tell me if I should let the dealer buy it back and get me a different raptor or keep this one.

 

[smurfslayer]

dudette probably knows you are a stand up guy and ... A friend of ours.

Just keep an eye on all the repairs, if you got questions, there’s a lot of smart folks on here to help you with the go / no-go decision.

 

[Meat2022]

Well…..got an update today. The dealership where the truck was traded in…..transferred this raptor to the dealership I did the deal with. So the dealer who I actually dealt with was kind of just getting the truck from the other lot and selling it to me. Warranty company wanted some documents, my dealer I went to that’s closer to me sent what they had, dealer that took the trade in, was responsible for sending the warranty company the VIR, vehicle inspection report. Well this has been needed for almost a week. Turns out they didn’t do one, so they did this as a budget sale but didn’t disclose to the other lot that was the deal. These are the same dealerships just one is Chevy the other is gmc Buick. So they thought it’s a raptor nice truck just change the oil ,new tires and sell it. Well that budget sale means NO WARRANTY. I was sold the warranty, signed off on all documents, and obviously Ally knows it has a warranty. Well, not anymore. So the dealership that did all of the paperwork and the actual sell to me is now paying for the engine from their store. So the GM is taking care of it but is trying to find me another truck asap. He said if you keep it and the transmission goes out, I’ll pay for that to, he’s pissed at the other GM at the other store that did this. He’s going to buy the truck back from me but I’ll drive it until then.

This is crazy I’m sure I could go through arbitration and see what they do but this is a GM that my principal has done between his dad and his self around 20 vehicles and I have been assured his word is good and he will make this right.

So now I wait……and wait for the repairs, and wait for the truck that I’ll move onto next ……what a damn mess

 

[Nex]

Sorry hoomie.

 

[Meat2022]

Yeah man, this has been a pain. But I’m not a “I’ll sue you” kind of person, I want people to be honest and someone’s word mean something, so I’ll give him a chance to prove to me he means what he says but if it starts looking like bs or is taking to long, then I’ll go ahead and go the other route. I truly want to believe we are not rolling down a hill like a snowball headed for hell…funny thing that song….wish a ford and a chevy would still last 10 years like it should lol…I’m alive and have all of my limbs so I’m thankful for the chance to live and experience life the good and bad or frustrating

 

[smurfslayer]

be patient, and this will work out. It sounds like the locals are trying to make this right. Damn sorry this has happened to you, but I’m confident you will shortly be coming out the others side of this ordeal and be minimally worse for the wear.

 

[Meat2022]

Im hoping so for sure, i hope here by next week I am at least knowing maybe when I'll get mine back and then see what they are able to get for me. I appreciate the support for sure

 

[Reaper308]

Sorry brother! And This Too Shall Pass!