99% of Cali dealers are crooks. I wouldnt buy a soda from the vending machine at any of them.
Purchased at Ford Country in Henderson NV for MSRP. It took some conversing to get there. Not sure what deals they have now. I ordered back in 2016.
Going to a dealership, as I did yesterday, is akin to a root canal for me. As soon as the lies begin to flow I'm done, and I told him so. An honest living and an honest profit are fair, a workman is worth his wages, but when they begin twisting the truth for their benefit I know I don't want to have a lasting relationship with them, regardless of the price.
If their salesmen aren't truthful then why would their Service Manager be?
There seems to be an attitude of the sales force doing you a favor by selling you a vehicle. Don't they realize there's an internet out there with reviews and comments about their sales force and service force?
YELP is a great tool to use to find a reputable dealer. Sadly, many local dealers have a bad reputation, particularly in their service department.