Hoping someone can give me some advice. I own a 2018 Shelby Raptor with 24K miles I bought new in 2019. I drive it a bit obviously. It is mostly garage kept except a few days here and there when it might be out overnight in the driveway in nice weather. I had a leak in the truck first week I owned it. Dealer took care of it (or so I thought). Has been back to them now twice in less than two years and going to be a third time for moisture on the passenger side floor that keeps showing up. Unsure if related to outside rain or is it from A/C?? They have not fixed it. Any thoughts? I think they need to remove my carpet and check it for mold too. Sick of this issue. Let me know what you think.
Shelby makes significant number of changes to the truck to upfit it from a factory Raptor to a "Shelby" Raptor; it's an aftermarket package, not a factory option. With the wiring for the additional lighting, power running boards, illuminated rock sliders, etc., there is a high probability that they drilled holes in the bulkhead and/or floor to run the harnesses. Even if they sealed the holes with grommets, moisture can still work it's way in depending on environmental conditions, proximity to the evaporator drain tube, angles of the holes, etc. I'm not sure if they pull the dash during the upfit, but that can also result in the evaporator hose being disconnected or pinched during re-installation, which will cause moisture to enter the cabin. Ride height will also affect the evaporator drain, if the truck is higher in the front than in the back, moisture will accumulate in the tube instead of draining out.
The TSB Ford issued (20-2170) includes vehicles built on 31-Aug-2018 and to 02-Feb-2020 and does not affect all vehicles. There is no need to have the TSB performed unless there is a symptom of water not properly evacuating through the evaporator drain tube. The TSB just has the dealer extend the tube with a 90 degree elbow for trucks that exhibit the condition.
If the dealer has already performed the TSB or if the issue occurs without A/C use, contact Shelby. They offer a 3year/36K warranty, they need to be held accountable for their workmanship.