Mishimoto R&D: 2017+ Raptor Catch Can

[Mrfixxit7]

I am having issues with the rep calling me back as well. It has been about a month since I sent them pictures like they requested and I have reached out twice and still no response.

Very disappointing!

 

[Mishimoto]

I am having issues with the rep calling me back as well. It has been about a month since I sent them pictures like they requested and I have reached out twice and still no response.

Very disappointing!

We're sorry to hear you're still having trouble getting in touch. Would you mind messaging us your ticket ID so we can have the rep reach out directly for you?

Thanks,

Mishimoto

 

[Mrfixxit7]

I called the other day and the issue was my email was too big so the tech rep never received it. I resent it and he has received it. It looks like the communication is back on, thanks for the help.

 

[MAMiller44]

With Mishimoto out of production with these catch cans, and now all of these problems, I'm glad I didn't spring for one of them last year.
Going with plan B.

What was plan B?

 

[Mishimoto]

I called the other day and the issue was my email was too big so the tech rep never received it. I resent it and he has received it. It looks like the communication is back on, thanks for the help.

Thanks for getting in touch and glad we were able to get things updated there. Feel free to reach out to us via the ticket or phonecall if anything comes up in the meantime.

Thanks,

Mishimoto

 

[MAMiller44]

Because of this thread I had ended up cancelling my order over the phone due to:
A) All the problems they don't seem to be able to figure out how to fix.
B) Mishimoto's really ****** communication about back orders.

They charged my credit anyways and shipped out a catch can, so now I have to deal with customer service to cancel the order or return it when it gets here. Joy. 100% going with the JLT instead.

 

[FDHog]

Have the JLT on my Shelby without issue.

 

[MudLovingFJ]

Over a year later I am tired of constantly getting a check engine light from the mishimoto catch can.

@Mishimoto any updates on the CEL for evap codes?
If not, can I get my money back?

 

[Mishimoto]

Over a year later I am tired of constantly getting a check engine light from the mishimoto catch can.

@Mishimoto any updates on the CEL for evap codes?
If not, can I get my money back?

Thanks for reaching out and we're sorry to hear you're still having trouble with the kit. We'd be happy to work with you directly to further troubleshoot and ensure you have the most up to date versions of the catch can components. Would you mind replying to the existing ticket, or sending a new email to [email protected] so we can work with you directly? As always a call or email to our Customer Experience team is the quickest and most effective way to a resolution and to ensure our team has all your current information.

Thanks,

Mishimoto

 

[SkyPilot]

Please keep us informed if after it has been verified if you indeed have all the latest revisions on the Mishimoto equipment as you are still getting a CEL. Thanks!