Tjsmith7692
Member
I know others have had it far worse, but I feel like I'm going crazy and am about to lose all patience. Ordered a 37PP 01/15/22, never got any emails or confirmation from Ford. Kept following up with my dealer and never heard back. Finally looked over my paperwork and thanks to forums, found out how to reach out to Ford Performance about an update using my order #. In October, I was able to get my VIN.
Come Sept 1, it goes into production, Ford tracker updates 9/3/22 to show a small dot inside the "In Production" circle with the date 9/3/22 underneath. I follow up with FP mid-Sept to hear it left for a body shop 9/6/22. I reach out to my dealer letting him know I have heard my truck went through the production line and that I had my VIN. I finally hear back that it's showing as "Micro Chip at Plant On Hold" but with an ETA of 9/27-10/3.
I waited until 10/4 to follow up with FP just to be told to check in the following week. I got impatient and followed up today, 10/6, and was told my new ETA is 10/15-10/21.
I am okay waiting and I understand that the pandemic messed a bunch of stuff up. But I am going crazy with the absolute lack of information from Ford. Seeing trucks get ordered months after mine, being built after mine, and somehow leaving first is driving me insane. The fact that there is zero transparency with the process and no rhyme or reason as to how trucks get prioritized is heavily deterring me from ever wanting to order anything again from Ford.
Sorry for the rant, but I definitely felt the need to vent to others who understand my pain. Anyone else with a similar blend date still waiting or already had their truck ship? At the very least I wish Ford could provide an actual ETA for when microchips will come in, how high up on the priority list my truck is sitting, and when my truck will ship; rather than simply continually pushing ETA dates back by two weeks after they miss the previous ETA date.
Come Sept 1, it goes into production, Ford tracker updates 9/3/22 to show a small dot inside the "In Production" circle with the date 9/3/22 underneath. I follow up with FP mid-Sept to hear it left for a body shop 9/6/22. I reach out to my dealer letting him know I have heard my truck went through the production line and that I had my VIN. I finally hear back that it's showing as "Micro Chip at Plant On Hold" but with an ETA of 9/27-10/3.
I waited until 10/4 to follow up with FP just to be told to check in the following week. I got impatient and followed up today, 10/6, and was told my new ETA is 10/15-10/21.
I am okay waiting and I understand that the pandemic messed a bunch of stuff up. But I am going crazy with the absolute lack of information from Ford. Seeing trucks get ordered months after mine, being built after mine, and somehow leaving first is driving me insane. The fact that there is zero transparency with the process and no rhyme or reason as to how trucks get prioritized is heavily deterring me from ever wanting to order anything again from Ford.
Sorry for the rant, but I definitely felt the need to vent to others who understand my pain. Anyone else with a similar blend date still waiting or already had their truck ship? At the very least I wish Ford could provide an actual ETA for when microchips will come in, how high up on the priority list my truck is sitting, and when my truck will ship; rather than simply continually pushing ETA dates back by two weeks after they miss the previous ETA date.