Infotainment Bezel Finish Issues

[RaptorDawgMatt]

Recently purchased a very gently used 2017. The only visible defect in the truck is what I would describe as a rough or slightly peeled surface in different places on the plastic around the infotainment area. Is this a known defect that others have experienced or has this likely been damaged in some way but the previous owner? Thanks.

 

[melvimbe]

Not something that is commonly reported, but can't say whether it's owner damage without a picture.

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[RaptorDawgMatt]

Take a look at the picture and let me know what you think. Thanks for the reply!

 

[NASSTY]

I can only guess...but it looks like whatever cleaning products they used to cleaned it with was a little too harsh.

 

[melvimbe]

Agree. You can also see the same sort of peeling a long the sealing of the air vent. Seems very unlikely to be a factory defect and more of an issue of cleaning product or exposure to something.

 

[cayenne]

Almost looks like maybe it was vinyl wrapped by the previous owner. Does this feel like residue or paint lift?

 

[RaptorDawgMatt]

It is not something that will rub off. It as if the film layer has bubbled or flaked.

having it replaced next week by my local dealer. Not too expensive. The dealer I purchased the truck from is going to participate.

 

[FordTechOne]

Definitely chemical damage; it's evident by the type of failure and spray pattern.

Glad to hear your dealer is replacing the panel at a fair price, that is encouraging with all of the negative experiences we hear about with dealers these days.

 

[RaptorDawgMatt]

Definitely chemical damage; it's evident by the type of failure and spray pattern.

Glad to hear your dealer is replacing the panel at a fair price, that is encouraging with all of the negative experiences we hear about with dealers these days.

The newly replaced part looks great. I will try to remember to post a picture at some point tomorrow. Thanks.