Luchh224
Full Access Member
As the title says, I have opened a buyback case on my GEN 3. 8,000 miles on it, customer order original owner. Below I have outlined the issues that I have been having, but I wanted to see if anyone could answer one question for me.
The dealer I bought it from, who will be taking it on Friday to diagnose what is going on with it, has told me that I might run into issues with a buyback or warranty repair / replacement because I have an aftermarket bumper. Now the bumper is literally just a bumper, nothing electrically has been altered on the truck at all. The ACC has been relocated, but I have had no issues with it. The location that ADD recommend it didn’t like, and told me so. When I moved it to a better location, all was fine. Adaptive cruise works great and so does lane keep. Reading into fords warranty as well as the magnuson moss warranty act I can not believe that I would have any issues putting it as a lemon or having a buy back from ford given the issues listed below. Thanks for any input guys! BTW Leesburg ford isn’t who I got it from they are just closest to me, but I will be taking it back to the dealer I got it from.
1.)** Rear passenger window would not go up. Jerrys Leesburg Ford diagnosed and found the master switch was bad. They ordered a new part and replaced; window works as intended.
**2.)** Tailgate ajar warning will not go off. Jerrys Leesburg Ford tried to reset VIA a disconnection of the harness in the back of the truck, did not fix it. They are still working out the issue, I have no had time to drop it off yet for more diagnosis.
**3.)** Instrument gauge cluster has reset on multiple occasions to include while driving down the highway. Completely black screen, and when it returns all settings are gone, cannot change exhaust mode, steering mode or suspension mode. Must do a full shutdown of the truck in order to reset.
**4.)** Front vent actuator for the intercooler on the passenger side has been activating when I start the truck. The truck seems to want to turn them in a way that they will physically not go leading to them bending and then snapping back on themselves. It does this 5 – 6 times before they turn the other way and then stop.
**Sunday, May 7th, 2023**
**1.)** Backing truck up into parking space in the morning. Vehicle in reverse, truck completely shutdown by itself and forced itself into park. Shift level was still in Reverse. Started truck back up, check engine light was on, notice to server the advanced track system was on. Instrument gauge cluster reset itself so all of my custom settings were gone.
**2.)** Reset my personal settings on the instrument gauge, shut truck off. Came back an hour or so later, started truck, was about to pull out, instrument gauge screen went black, all settings were reset.
**3.)** Got to a field to play fetch with my dog, shut truck off, instrument gauge screen shut down, but not the infotainment system, seat did not move back to allow me to get out of the truck. Started truck back up, instrument gauge reset itself for 3rd time that day, shut truck off, all shut off as normal.
**4.)** Got back to my house and found that the passenger side front window does not go up automatically now. Held button down for 10 seconds and then up for 10 seconds to see if it would reset, still does not work. (I have since fixed this issue)
The dealer I bought it from, who will be taking it on Friday to diagnose what is going on with it, has told me that I might run into issues with a buyback or warranty repair / replacement because I have an aftermarket bumper. Now the bumper is literally just a bumper, nothing electrically has been altered on the truck at all. The ACC has been relocated, but I have had no issues with it. The location that ADD recommend it didn’t like, and told me so. When I moved it to a better location, all was fine. Adaptive cruise works great and so does lane keep. Reading into fords warranty as well as the magnuson moss warranty act I can not believe that I would have any issues putting it as a lemon or having a buy back from ford given the issues listed below. Thanks for any input guys! BTW Leesburg ford isn’t who I got it from they are just closest to me, but I will be taking it back to the dealer I got it from.
1.)** Rear passenger window would not go up. Jerrys Leesburg Ford diagnosed and found the master switch was bad. They ordered a new part and replaced; window works as intended.
**2.)** Tailgate ajar warning will not go off. Jerrys Leesburg Ford tried to reset VIA a disconnection of the harness in the back of the truck, did not fix it. They are still working out the issue, I have no had time to drop it off yet for more diagnosis.
**3.)** Instrument gauge cluster has reset on multiple occasions to include while driving down the highway. Completely black screen, and when it returns all settings are gone, cannot change exhaust mode, steering mode or suspension mode. Must do a full shutdown of the truck in order to reset.
**4.)** Front vent actuator for the intercooler on the passenger side has been activating when I start the truck. The truck seems to want to turn them in a way that they will physically not go leading to them bending and then snapping back on themselves. It does this 5 – 6 times before they turn the other way and then stop.
**Sunday, May 7th, 2023**
**1.)** Backing truck up into parking space in the morning. Vehicle in reverse, truck completely shutdown by itself and forced itself into park. Shift level was still in Reverse. Started truck back up, check engine light was on, notice to server the advanced track system was on. Instrument gauge cluster reset itself so all of my custom settings were gone.
**2.)** Reset my personal settings on the instrument gauge, shut truck off. Came back an hour or so later, started truck, was about to pull out, instrument gauge screen went black, all settings were reset.
**3.)** Got to a field to play fetch with my dog, shut truck off, instrument gauge screen shut down, but not the infotainment system, seat did not move back to allow me to get out of the truck. Started truck back up, instrument gauge reset itself for 3rd time that day, shut truck off, all shut off as normal.
**4.)** Got back to my house and found that the passenger side front window does not go up automatically now. Held button down for 10 seconds and then up for 10 seconds to see if it would reset, still does not work. (I have since fixed this issue)
