That's weird, my experience was a true professional deal, and a pleasure to do business with. And no, I've never met him prior. Sorry your experience was not so good.
I am sure it was. On the initial buy he was fine. As soon as I said I was cancelling, things changed. Understandable, he is losing a $1200 sale, but c'mon...cancelling within 10-15 minutes of an initial call shouldnt be a huge deal. Had he handled it differently, he would have my business all day. Stage3motorsports, a vendor I usually buy from, took back coilovers at full retail and paid return shipping...they were sitting in my garage for a couple months - no questions asked. Of course thats an established relationship...who knows, I am sure Tom is a good guy, just didnt do right by me this go around. Oh well...lesson learned, buy from who you trust!
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