GCATX
King Dingaling
Well, they told me both seat elements would be replaced, they only did the bottom. Part number JL3Z 14D696 B
Looks like they did not replace the foam either. If I had known they weren’t going to do that, I would have replaced the element myself.
Interesting. I would consider doing that. I assume you have to pull the seat covers. If it's not a real nightmare, it might be worth just buying the element and doing it, rather than leave it at the dealer for days to be diagnosed.