GEN 2 Did FordPass Stop Working for Everyone in the Last Few Days?

[WillieFlo]

I tried FordPass on my iPhone 7 the last 2-3 days, and the App starts to open for about 1-2 seconds,
then closes quickly. Is this happening to everyone else? The app had been working fine for me since December.

 

[mr_beaverhousen]

Working fine on Android. Did you try deleting and reinstalling the app?

 

[Blown00gt]

Worked for me yesterday on my iPhone

 

[darryl865]

Working fine for me on iPhone as well

 

[pierceography]

Definitely happening for me. Open the app, get the splash screen, then crash. iPhone 7 plus, iOS 12.2 (16E227). Ford Pass app updated to v2.10 on May 3rd, so most likely a bug they recently introduced.

Appears to be Ford IT doing their best Ford IT impression.

** Edit: A quick twitter search reveals other iOS users are affected **

 

[smurfslayer]

any chance you can iTunes restore to previous (ford pass) version?

I’m using f/p no problem with a 10 on most current IOS

 

[waveslayer]

I was told by customer service to log out and log back in, fixed my issues

My wife thinks I only have 3 guns

 

[WillieFlo]

I was told by customer service to log out and log back in, fixed my issues

My wife thinks I only have 3 guns

How were you able to log out to begin with? I get the big Ford logo to come up, then “blip”, the app closes.....disappears. Will try to delete and reinstall.

 

[WillieFlo]

Definitely happening for me. Open the app, get the splash screen, then crash. iPhone 7 plus, iOS 12.2 (16E227). Ford Pass app updated to v2.10 on May 3rd, so most likely a bug they recently introduced.

Appears to be Ford IT doing their best Ford IT impression.

** Edit: A quick twitter search reveals other iOS users are affected **

I just deleted the app and reinstalled from the iOS cloud, an all is good again! Thanks Mr_Beaverhausen....

 

[pierceography]

any chance you can iTunes restore to previous (ford pass) version?

I’m using f/p no problem with a 10 on most current IOS

Yeah, but that would require opening iTunes... Hard pass there.

I don't use the app too much, so I'll just wait out a fix or do the ol' Windows solution and reinstall.