Dealing with SVT Directly

[Boss Hoss]

Poor OP---they are on the lots here in DFW area.

 

[SVT Bob18]

The order number is generated the day the truck is ordered. Order numbers are unique to each dealer, just like the dealer number is unique. SVT could tell me exactly how many orders my dealer had ahead of me, they were in sequence, I would always ask if they had been pulled, since they only pulled 1 or 2 a month. When they all were pulled, I knew mine would be next.

It's a tough wait, the first dealer I order from overbooked, I waited for 3 months and they still had about 10 orders ahead of mine. I bailed and found another dealer, had I waited, I would have never seen my truck. The second dealer got the truck in 6 months. But by this time last year, my dealer allocation was gone, so I'd move fast if I were you.

Ok, is that order number generated by my dealer or by Dearborn? This is another hurdle with my salesman. I've asked for an order number and I can't get that either. I'm sending him an email today and I'm going to demand an order number. I'm sure he'll give me some ******** line about how he doesn't have one and I want to be prepared for that answer. If he can't provide that number, what should my response be? Does the dealer issue the order number or does Dearborn? Once I know that answer for sure, my salesman better have the right answer or we're done doing business.

 

[RAPTORSV]

I assume Fords system generates for each dealer. There is no reason he shouldn't give it to you. I had mine the day I ordered. Just get your deposit back and find another dealer, that's what I would do. Your order has only been I a couple of months, so that's not long, but he should give you your order number. Doesn't make sense, phone the dealers fleet manager on Monday, he's above any salesman.

 

[PurpleHayes]

To answer your question on who generates the number on the DORA " Dealer Order Receipt Acknowledgement". It's simple, Ford is giving the Dealer a receipt for acknowledging they received the dealers order and here is a number to put with it. So Ford gives the number.

 

[twinturbonium]

I never received a DORA. I did however ask the dealer for an order number and dealer code when they did not send me a DORA within a week. He sent me the wrong code… "S0002"… but blood was able to find my order and gave me the correct order number of "S002"… so your dealer should at least send that to you if you're requesting it. Otherwise I would try and order somewhere else… as a back up. Find someone who will order one without a deposit or at least refundable deposit. Who ever gets the truck first, refund your deposit. I was going to do the same… but now I have a build date.

 

[JB 2014 Raptor SCrew]

That's just it...my dealer has told me more than once that they don't issue DORA's anymore because that's "the od system". So what am I to do? I can no longer take this guy at his word anymore. lI am calling SVT Monday morning and if I give them the description of what I ordered and give them the dealer code, I am hoping they can tell me something. If I find out that my order HAS been pulled and is scheduled for production, there will be hell to pay! Ford will here about it and if they are concerned about my happiness, they better make something happen.

They're FULL OF SHIT! There is no new system that doesn't give DORA's They are lying

I used to phone SVT once a week, on my 2013, All you have to do is give them your dealer code and order number. I had my vin before my dealer had it....

they won't give him the right order # Told him the order # is 0000

If you already know the dealer code then just ask him for the order number and tell him that you don't have to bother him anymore and will check the status yourself. If they can't give you an order number then I would be seriously worried.

See above

Well then consider me seriously worried. I have asked for DORA's, order numbers and so on...nothing. But here's my dilemma. I negotiated a good price (in writing), gave my deposit and I ordered on 2/27. I know I can't even come close to that price anywhere else. Also, once I go elsewhere, the clock starts over. I believe that this guy is tugging my nuts. But, I can't convince myself to start over with another dealer. At this point, I will continue calling my dealer and become a big pain in his ass. I do have the luxury of time. As I've said before, I don't care how long my wait is...I just need proof that I will get one.

Did you get in contact with the guy I PM'd you about with the allocation?

Ok, let me ask you this. Once I order from my dealer, when is the order number generated and who generates it...the Ford dealership or the Dearborn Truck Plant?

Ford gives the dealer the DORA once the order is submitted to them by the dealer. Usually the same day or the next day

Ok, is that order number generated by my dealer or by Dearborn? This is another hurdle with my salesman. I've asked for an order number and I can't get that either. I'm sending him an email today and I'm going to demand an order number. I'm sure he'll give me some ******** line about how he doesn't have one and I want to be prepared for that answer. If he can't provide that number, what should my response be? Does the dealer issue the order number or does Dearborn? Once I know that answer for sure, my salesman better have the right answer or we're done doing business.

See above

To answer your question on who generates the number on the DORA " Dealer Order Receipt Acknowledgement". It's simple, Ford is giving the Dealer a receipt for acknowledging they received the dealers order and here is a number to put with it. So Ford gives the number.

Yep


SVTBob PM BAJASVT your dealers ID # He can look it up and see how many Raptors they have on order

 

[Baddkarmaracing]

hey op there is a RR special edition SCREW in Kingsville for sale. might call eddie yaklin ford about it

New 2014 Ford F-150 SVT Raptor ( Truck) | Kingsville

that is a link to the truck ignore the fact that it doesn't show any correct pics of it