Connected services keep dropping

[Luchh224]

So I got my Gen 3 in the middle of January, brand new from factory 2023. Since then, every 2 weeks or so, maybe less, my connected services drop. I’m talking about my ability to see my vehicle in the FordPass as well as use WiFi from the truck.

I don’t care much about WiFi, actually I don’t care about it at all, but when it actually works I use my Ford pass a good amount. It’s frustrating that it randomly loses connectivity and it lasts days and days.

Any ideas?

 

[Wichadicha]

This is a known issue on 23's. There was supposed to be OTA update coming from Ford by end of Feb but I have not seen it yet. Regardless if comes out and your have lost connectivity with Ford Pass then it would not work anyway as there are two issues. The TCU and the Wifi Modem. You would need to go by dealer for the update when available. In the mean time, do you have Forscan? If so, you can reset both modules and you'll most likely be back up and running, like me, with no issues. GL