Cobb Customer Service

[Sonicsunspot]

Just curious what other think of Cobb Customer Service. I have been trying to work with them for a bit now - getting response us like pulling teeth.

They seem to want to work through their e-mail system, but they basically don’t respond. So I call them, maybe get someone and then they react to the emails.

I simply want to spend money with them. Dang, they make it hard - GooseTune responds almost immediately. All the time. Nights, weekends, etc.

 

[JohnyPython]

I’ve only heard very good things about their CS. I emailed them once and they responded within 24 hours.

I just found out they got sued so maybe that’s a factor.

I was looking for a tune for our Bronco 2.7 but it was never released.

 

[Sonicsunspot]

At one point on a phone call they mentioned being “short-handed”. Maybe it’s just hard times.

 

[jAKe47]

I don't know what you're trying to get from them but @GooseTuned usually keeps everything they have in stock for the same price but he has faster and cheaper shipping.

 

[GooseTuned]

I don't know what you're trying to get from them but @GooseTuned usually keeps everything they have in stock for the same price but he has faster and cheaper shipping.

Thank you!

 

[GooseTuned]

If I can help in any way please let me know. I work with COBB everyday

 

[raptorsub]

In the past they have been quick to help and reply. They were quick to replace my Accessport that failed years ago. I can't speak currently on it.