SurfRaptor
FRF Addict
My 22 just went in on Tuesday. Service manager confirmed they did not use chassis ears to diagnose and just guessed based upon most common repair in the system that it was the rear but which side wasn’t even listed.
Vehicle was also in for the seat wrinkle but they ordered the wrong cover. 2 days and so far no repairs made.
No loaner vehicles either as they “are all out right now” so he got me a car at the enterprise next door which after taxes comes to $45 a day and my rental coverage on the extended warranty covers $40. So I’m out of pocket $5 a day for a 10 year old Nissian pickup that actually had a homeless guy and his stuff sleeping in the back bed. Police had to come and remove him which held me up an extra 30 minutes of getting the rental.
After all of this I’m making a push to have both rears replaced and if I still hear any noise I plan on escalating this until the fronts are done too.
There is just simply no way ford is going to be able to test these shocks to hear a minor clunk noise and then bill the dealership for a repair that wasn’t necessary. If your lucky enough for your truck to fall within those dates I’d push for a pair of new shocks (front or rear depending).
I’ll report back on how one replaced sounds and drives. Then I can let everyone know how both sounds and drives. Hopefully that’s it. But if it needs fronts, I plan on making them do it.
Vehicle was also in for the seat wrinkle but they ordered the wrong cover. 2 days and so far no repairs made.
No loaner vehicles either as they “are all out right now” so he got me a car at the enterprise next door which after taxes comes to $45 a day and my rental coverage on the extended warranty covers $40. So I’m out of pocket $5 a day for a 10 year old Nissian pickup that actually had a homeless guy and his stuff sleeping in the back bed. Police had to come and remove him which held me up an extra 30 minutes of getting the rental.
After all of this I’m making a push to have both rears replaced and if I still hear any noise I plan on escalating this until the fronts are done too.
There is just simply no way ford is going to be able to test these shocks to hear a minor clunk noise and then bill the dealership for a repair that wasn’t necessary. If your lucky enough for your truck to fall within those dates I’d push for a pair of new shocks (front or rear depending).
I’ll report back on how one replaced sounds and drives. Then I can let everyone know how both sounds and drives. Hopefully that’s it. But if it needs fronts, I plan on making them do it.
