Clunking sound on Gen 3 too

[relak]

For those who have had shocks replaced did any of you get an alignment done afterwards?

 

[SurfRaptor]

For those who have had shocks replaced did any of you get an alignment done afterwards?

I only got the rears replaced but I don't think alignment shouldn't be necessary after shock replacement.

 

[New recaros]

What he said

 

[MikeJones603]

I remember coming across a post that referenced the impacted FOX shocks serial numbers for this TSB somewhere, does anyone have the link and or have this information available I could reference?

Dealership claims they replaced all 4 shocks, and saying the noise still is present. Just want to better understand what came off the truck and what went on.

 

[SurfRaptor]

I remember coming across a post that referenced the impacted FOX shocks serial numbers for this TSB somewhere, does anyone have the link and or have this information available I could reference?

Dealership claims they replaced all 4 shocks, and saying the noise still is present. Just want to better understand what came off the truck and what went on.

Was it actual serial numbers or was it just a build date?

 

[MikeJones603]

Was it actual serial numbers or was it just a build date?

I believe it was the actual serial numbers of the shocks

 

[MikeJones603]

I picked up my truck tonight, all 4 shocks were replaced and the god awful clunking noise is gone. The truck drives better than I could ever ask for. Under no circumstances are there any noises coming from the suspension. I tested on/off road. Extremely happy with the results/truck. It took 5 separate visits to the service department, countless calls/emails but we finally got where we needed to be.

 

[LedFootGN3]

Does anyone know if rebuilding the shocks would get rid of the clunk? Have already gone to 4 dealers and got my rears replaced but no one will do the fronts and it’s still clunking coming from the front.

 

[relak]

Does anyone know if rebuilding the shocks would get rid of the clunk? Have already gone to 4 dealers and got my rears replaced but no one will do the fronts and it’s still clunking coming from the front.

Four dealers and none will replace the fronts? Sounds to me that your fronts probably aren’t an issue then. just because some have gotten all four replaced does not mean everyone will have the same luck or even need all four replaced. I’d spend the money on a set of chassis ears before you go rebuilding any shocks and confirm what you’re hearing first.

 

[MikeJones603]

Does anyone know if rebuilding the shocks would get rid of the clunk? Have already gone to 4 dealers and got my rears replaced but no one will do the fronts and it’s still clunking coming from the front.

I don’t know about rebuilding the shocks, but I had to fight to get my fronts replaced. I was told ‘Ford doesn’t pay us enough to replace the front shocks via the TSB by a SA. Then they insisted there was no noise, made several attempts at brain washing me. The only reason they finally replaced them was bc I had <1,000 miles on the truck since purchased, it was still eligible for full return. Once Ford finally replaced the fronts I got a call from the service manager, was told the noise was still present (seemed like more of an I told you so call). Thankfully this was not true. It was a night/day difference when I got it back. I knew it before I got out of the parking lot of the dealership. If you can hear/feel the noise from the front end, keep fighting. I was real close to just buying new fronts on my own dime, but it’s not right. The service manger can make this happen if they want too.

Another thing I was going to try was reaching out to Fox directly, seeing what serial number ranges were impacted and using that as leverage. Might be worth a shot.