I took mine in for an oil change and while there, I showed my tech the service bulletin for the shocks. I asked him to check it out while he had it. He called me that day and said, “we jumped up and down in the bed, and your shocks are definitely noisy, we have new rears on order.” Shocks came in, were replaced, and now my truck is silent. 27k miles. Couldn’t be happier with my Ford service department. They’ve always given me top notch service. I do believe owners need to find the RIGHT department to receive great service.