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Probably not a good PR move for Design and Sign to drag the customers name through the mud just because he is upset and complaining about the product.
I can see both sides of it...Probably not a good PR move for Design and Sign to drag the customers name through the mud just because he is upset and complaining about the product.
i first though it was you.....I can see both sides of it...
I may not have used their full name, just said "A certain customer" and then if and when he complains, you can reference them at that point...