Anyone receive this software update?

[elking]

I keep getting Software Update Interrupted message and does not update. I never had this problem! Any suggestions to fix this issue is appreciated.

 

[HAP]

I just posted this reply in another thread and it could be part of what is happening with your truck:

As mentioned in several other posts, the battery needs to be above a certain voltage for all features to work properly. If the truck sits for a while and the voltage gets low it shuts of certain non-especial features in a prioritize sequence. Especially if you get a large software update that relies on the battery to complete. If the batt voltage drops below a certain threshold, the download may not complete its update. This could lead to other problems that may require dealer assistance. Our trucks have a lot of stuff going on while parked and depending on your battery's health/condition, you my encounter weird glitches or inoperative features. I have found that the easiest thing to do is to use a battery tender as often as you can. I added a plug so that I can connect to one every night just to keep the battery topped off. It certainly doesn't hurt to give that a try to see if anything improves.

R,
HAP

 

[elking]

I just posted this reply in another thread and it could be part of what is happening with your truck:

As mentioned in several other posts, the battery needs to be above a certain voltage for all features to work properly. If the truck sits for a while and the voltage gets low it shuts of certain non-especial features in a prioritize sequence. Especially if you get a large software update that relies on the battery to complete. If the batt voltage drops below a certain threshold, the download may not complete its update. This could lead to other problems that may require dealer assistance. Our trucks have a lot of stuff going on while parked and depending on your battery's health/condition, you my encounter weird glitches or inoperative features. I have found that the easiest thing to do is to use a battery tender as often as you can. I added a plug so that I can connect to one every night just to keep the battery topped off. It certainly doesn't hurt to give that a try to see if anything improves.

R,
HAP

Thanks for your response. I ch

I just posted this reply in another thread and it could be part of what is happening with your truck:

As mentioned in several other posts, the battery needs to be above a certain voltage for all features to work properly. If the truck sits for a while and the voltage gets low it shuts of certain non-especial features in a prioritize sequence. Especially if you get a large software update that relies on the battery to complete. If the batt voltage drops below a certain threshold, the download may not complete its update. This could lead to other problems that may require dealer assistance. Our trucks have a lot of stuff going on while parked and depending on your battery's health/condition, you my encounter weird glitches or inoperative features. I have found that the easiest thing to do is to use a battery tender as often as you can. I added a plug so that I can connect to one every night just to keep the battery topped off. It certainly doesn't hurt to give that a try to see if anything improves.

R,
HAP

thanks for your response. I charged the battery to full yesterday but still got the error message

 

[Backroadddg]

Happened on mine, Notice no difference.

 

[Backroadddg]

I’ll report back anything else I notice.