Another one (prematurely) bites the dust...

[Great Scott]

Welp, I was one of the few waiting on their LFG 2021 build and finally got notification it was delivered to the railyard this week waiting for transport. Was just called to be told that the truck was broken into at the railyard and suffered "extensive damage". Rep just found out and didn't have additional info for me. He was told that the radio was ripped out, the AC unit, and "other parts of the truck were damaged". He didn't seem to get the impression it was salvageable, but who knows. So much for the LFG color though...

For those who have had their ordered vehicles totaled in transit, what has your dealer or Ford done for you? Besides the color and options, pricing has obviously gone up YoY.

 

[Syberspace]

That really sucks!
I had to leave mine at a park and ride the other day, and for the first time ever I was a little nervous about leaving it for this reason... or worse, it gets stolen.

 

[smurfslayer]

The guy who had his totaled recently - his regional rep put a high priority foot up the @$$ to get a replacement. I thought I read today the new truck has already shipped.

 

[RamseyF]

I cant imagine its not salvageable somebody has it insured. even though its not yours as of yet. you'd think you could have the option of taking it after its repaired. Cant say id want it but because its LFG maybe you would. not salvageable means totaled. insurance companies if I am correct have the 50% damage threshold to total it. something seems strange. but who knows since it actually didn't even get to the dealer.


good luck. hope they can make it right since you waited so long.

 

[Oldfart]

That really sucks!!

 

[AutoXRacer]

Oh no!! So sorry!!

I keep reading stories of Raptor theft... are these vehicles like Hondas that are classified as high theft vehicles?

Didn't think a truck would be...

 

[Fat_Kid]

insurance companies if I am correct have the 50% damage threshold to total it.

Depends on the insurance company! Ive seen some go up to 70%. After a Google search, apparently Texas is 100%?!...

 

[GTTXRAP]

But I keep hearing crime isn't an issue...

Seems like a lot of trucks getting 'totaled' in transport and now broken into. Not sure I'd want a 'refurbed' new truck.

 

[Great Scott]

But I keep hearing crime isn't an issue...

Seems like a lot of trucks getting 'totaled' in transport and now broken into. Not sure I'd want a 'refurbed' new truck.

Yeah I'm not accepting this truck based on the conversation I had yesterday. I'm due to speak with them again this morning and will update how they're handling it. Surely I can get Ford to paint a 22 with LFG, right? (jk, this isn't Porsche)

 

[Great Scott]

Yeah I'm not accepting this truck based on the conversation I had yesterday. I'm due to speak with them again this morning and will update how they're handling it. Surely I can get Ford to paint a 22 with LFG, right? (jk, this isn't Porsche)

Rep just called me and after his first call with the Ford regional sales rep, they weren't willing to honor the 21 pricing even though they would give me the literal next build slot in scheduling. The Ford rep nor the Dealership have seen pictures of the damaged truck yet. I said that I'm 90% sure I'm not taking possession of it but I'll wait to see pictures of the truck, untouched, before I make the final call.

I told my sales rep that I know for a fact Ford can honor 21 pricing, and if they don't want to do it with me then I'm not buying a truck. It's Ford fault for not protecting the vehicle so I'm not going to pay for their negligence. Told him I'll take other avenues to express my displeasure with Ford if the dealership won't help.