I work at a Porsche/Audi dealership in the parts dept. True the more hands as others have said. Parts are kept longer than a week for sure, busy schedules don't allow appointments to be kept on time and they are rescheduled. Parts still are held for the customer. We have held them for months. Usually we just have no time to clean up/out and check on old orders.
I'm betting you have been there before, and you have a customer number. Parts are ordered off your customer number and when in are saved and can be electronically followed by anybody in the dept. What was ordered for you, when, etc. What probably happened is yours was linked to your customer number, a parts person other than the one that ordered yours, probably saw one in stock (yours) but didn't see the notation that always follows a part on hold (this is what alerts anybody that tries to sell your item that it is held for you) and told a service advisor, customer, or shop, that they had one in stock. Then sold it, possibly without even ever noticing that it didn't have a bin location. Parts that are special ordered in would not have a bin location. So selling something like that is a dead give a way that it was a special ordered part and 99% sure it is ordered for a customer.
When we get calls directly from a customer, it's usually not a good thing. In our world parts from Germany can take months to get. You guys can all call the parts dept direct and track how your orders are going. Service advisors are usually pretty busy and would be glad you did call direct.
Hi, I'm Jeff and this is my first post....Lurking and trying to buy a scab 802a for msrp. Getting the 2 dealers I've talked to so far to come down to msrp isn't that tough. So far both dealers have been over, one of them by 10k. Trying to find a low'ish interest rate and decide on the color. I'm going to have to spec order this and not sure if I can get under msrp. Finding this forum very helpful so far with owner experiences.
Magnetic is what I'm immediately drawn to. But scratches and scuffs are a bit tougher to fix up on metallic paint. So Agate Black, also listed as a metallic but I can hardly see flake in the paint, and leadfoot are also colors I like. I have a 14 F150 V8 tuxedo black, very metallic especially when washed clean and in the sun. I like Agate black much more than the Tuxedo black.
Started looking at XLT's online, saw I was so close to a base Raptor, then said "why didn't I think of this before?" and here I am in the rabbit hole! Went from 50k to 70k in the blink of an eye.
Sorry guys, didn't mean to hijack or ramble.
