GEN 2 2018 Sync is DOA

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Christopher Manns

Active Member
Joined
Apr 16, 2019
Posts
97
Reaction score
44
Location
Washington
Updates are dependent on APIMs hardware level. The modules are different.
I'm not sure that's totally true. I have an '18 and it only got updates to 3.0xxxx however, I manually formatted it and updated it to 3.4. So I think the Software setup may be different (requiring "heroic efforts") but I think the hardware is basically the same.
 
Last edited:

Donmatteo

FRF Addict
Joined
Jul 5, 2018
Posts
1,570
Reaction score
1,570
Location
Santa Clarita / Coronado
I'm not sure that's totally true. I have an '18 and it only got updates to 3.0xxxx however, I manually formatted it and updated it to 3.4. So I think the Software setup may be different(requiring "heroic efforts" but I think the hardware is the same.
These are the 2018-2019 APMI part numbers

APIM Part Numbers:
JL3T-14G370-HKB,
JL3T-14G370-GJF,
JL3T-14G370-GjG,
JS7T-14G371-BDC,
JS7T-14G371-KED,
HJ7T-14F370-FCC,
JR3T-14G370-ABG

They vary based on screen size, Nav or no Nav, etc.
 

Christopher Manns

Active Member
Joined
Apr 16, 2019
Posts
97
Reaction score
44
Location
Washington
These are the 2018-2019 APMI part numbers

APIM Part Numbers:
JL3T-14G370-HKB,
JL3T-14G370-GJF,
JL3T-14G370-GjG,
JS7T-14G371-BDC,
JS7T-14G371-KED,
HJ7T-14F370-FCC,
JR3T-14G370-ABG

They vary based on screen size, Nav or no Nav, etc.
ah, I see why the parts would be different...I'm a software guy :) It's all about firmware and os for me . LOL
 

FordTechOne

FRF Supporting Member
Supporting Member
Joined
Jul 29, 2019
Posts
6,672
Reaction score
13,068
Location
Detroit
I'm not sure that's totally true. I have an '18 and it only got updates to 3.0xxxx however, I manually formatted it and updated it to 3.4. So I think the Software setup may be different (requiring "heroic efforts") but I think the hardware is basically the same.

The hardware is different, which is why the updates depend on model year/APIM part number. Installing unsupported software can lead to various functionality issues.
 

FordTechOne

FRF Supporting Member
Supporting Member
Joined
Jul 29, 2019
Posts
6,672
Reaction score
13,068
Location
Detroit
According to the diagram looks like fuse 32 is the sync fuse in the passenger side footwell.

Correct, the APIM is Fuse 32 in the BCM.

My other issues:

Significant oil consumption at idle - Driver side turbo replaced

Moisture in a couple of the side marker leds - replaced lights

Transmission would hold in a gear - clutch module needed replacing although that hasn’t seemed to have totally remedied itself

Exhaust tips started to rust after 2k miles - replaced system under warranty

2 sway bar end links needed replacing after 10k miles

That’s all I can remember for now. Had the truck for a year and a half and it’s an awesome vehicle but is by far the most problematic new car I’ve ever owned.

Did you buy the truck new or used? Turbocharger oil consumption is not a common issue, although it’s always possible to get a defective unit. Not sure how you had rust in the exhaust tips, considering the exhaust is stainless steel and coated. Strange.

There is no “clutch module”, maybe you’re referring to the TCM being updated with new software? I have seen people accidentally press the “-“ button on the shifter, which incrementally locks out gear with each press. That results in the truck not up shifting past the gear selected unless the “+” button is pressed to unlock gears or the ignition is cycled.

The premature failure of the sway bar end links is another one off.
 
OP
OP
dgr810

dgr810

Member
Joined
Feb 11, 2019
Posts
35
Reaction score
13
Location
01541
I’ve owned the truck since new.

The new Control module fixed the issue. Conveniently also found a way to turn off auto stop - unplug the button - at least this worked while my whole dash was apart and the button was not plugged in.


Sent from my iPhone using Tapatalk
 
Top