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I'd see if they can get a Ford Rep out there, that doesn't seem right.
So it was approx a year old when you bought it, did you pull a carfax on it? Just curious because we own a Suburban that was built in Arlington, TX then sold initially and spent a year in Minneapolis, MN then found it's way back to TX where I picked it up. Underside looks okay but it is definitely worse than if it had never been up north for a winter.
Going to order some Amsoil MPHD. Does it come with spray tubes?
Yes.
Yes.
Just keep some compressed air close buy. The MPHD clogs up quickly when you're spraying a lot. A little bit of air shot through them will keep you from chasing them all over the garage, lol.