“The works” is probably some stealership package. keep an eye on your costs and what is included. A lot of it may be superfluous. Back home, the local stealership “works” package was something like a buck 70. Routine service at the local stealership in TX is half that.
Service advisors are in the business of making money for the stealership. I know they were pushing some extra stuff on me in VA, I told them to do what was required in the manual to preserve the warranty, no add ons.
I’d spring for my own synthetic oil if I were you and be done with it. There’s nothing wrong with Motorcraft synthetic, but, you’re paying stealership prices for the oil and you can get it much, much cheaper yourself. The should be happy to credit you the cost of the oil ( unless “the works” is a fixed cost service, in which case tell them you just want xxxxx mile required service, period ).