Assassin
Active Member
Here's the story of my hellashish experience that I've gone through for the past 5 months.
Back in October I noticed that my reverse camera started to get fuzzy, I just dealt with it for a while until the first part of November when the camera actually completely stopped working. I took it into the dealership and they checked it out and the tech told me when he unplugged the camera water actually poured out of the harness. Apparently FORD didn't seal it right from the factory and over time water and moisture corroded the wiring harness.
So he asked me if I ever had problems out of my front camera as well and I told him that I was never successful at getting it to work but that I'd never had to really use it much so never put a whole lot of thought into it. He told me the wires possibly got corroded deep into the system and effected it as well because he too wasn't able to get it to come on. He said that he temporarily fixed the reverse camera but I would need to come back and leave it with them for a week or so to fix the other issues. I told him it would be first part of January until I was able to leave it.
So life goes on. A trip to Dallas, and several weeks later I wake up to go to work and my truck won't start....battery is dead. I jump it off not really knowing what it could be. A couple days later, the same thing happens. I take it in to the dealership and spend my whole day off work sitting there, waiting....
At around 5pm that day they take me back in the shop to discuss the problem.
The tech says he couldn't find where the draw was coming from, but that it had a 5amp draw when the truck was off. He said my electric exhaust cutout switch could've gone bad and might be drawing those amps and told me to disconnect it and see what happens. He replaced the battery and I was on my way.
4 days later I try to leave for work and the same thing....battery...dead. At this point the Holidays were only a week away so I just had to wait until the first week of January to take my truck back. About 3 weeks of driving a truck that wasn't guaranteed to start after sitting for several hours and having to jump a 60k truck got very tiresome, frustrating and embarrassing lol.
So, January 5th I drop it off and get a loaner truck from the dealership. My truck is there for a month without any progress. The battery draw apparently was a very hard problem to pin point. At first they blamed my programmer, I told them BS and said it wasn't even hooked up. Then they said my LED lights were the possible draw but I told them that was BS also and that it had to be related to the camera harness. Come to find out, I was right. The wires that were corroded effected the PCM and BCM. They replaced both of the modules, reprogrammed my truck, and that was problem number one - Solved.
With that fixed now they were onto the camera issue which was a hell of a problem for the techs. It took them 2 months to fix this problem, and they had to have a special FORD tech come in and try to fix it because the dealership techs got stumped.
My truck was in the shop from January 5th - April 1st.
3 truck payments and 3 loaner trucks later, I finally get it back. Crain Ford in Little Rock treated me very well through this ridiculous situation. It's been a LONG 3 months. Looking at pictures on here and Facebook groups of people having fun in the snow with their Raptors was torture, I'm just glad he's back.
All in all I didn't have to pay a dime for any of the repairs, but the truck payments I made are a work in progress with FORD....
I will attach pictures of my receipt that shows the technical details of what was done at the shop.
Back in October I noticed that my reverse camera started to get fuzzy, I just dealt with it for a while until the first part of November when the camera actually completely stopped working. I took it into the dealership and they checked it out and the tech told me when he unplugged the camera water actually poured out of the harness. Apparently FORD didn't seal it right from the factory and over time water and moisture corroded the wiring harness.
So he asked me if I ever had problems out of my front camera as well and I told him that I was never successful at getting it to work but that I'd never had to really use it much so never put a whole lot of thought into it. He told me the wires possibly got corroded deep into the system and effected it as well because he too wasn't able to get it to come on. He said that he temporarily fixed the reverse camera but I would need to come back and leave it with them for a week or so to fix the other issues. I told him it would be first part of January until I was able to leave it.
So life goes on. A trip to Dallas, and several weeks later I wake up to go to work and my truck won't start....battery is dead. I jump it off not really knowing what it could be. A couple days later, the same thing happens. I take it in to the dealership and spend my whole day off work sitting there, waiting....
At around 5pm that day they take me back in the shop to discuss the problem.
The tech says he couldn't find where the draw was coming from, but that it had a 5amp draw when the truck was off. He said my electric exhaust cutout switch could've gone bad and might be drawing those amps and told me to disconnect it and see what happens. He replaced the battery and I was on my way.
4 days later I try to leave for work and the same thing....battery...dead. At this point the Holidays were only a week away so I just had to wait until the first week of January to take my truck back. About 3 weeks of driving a truck that wasn't guaranteed to start after sitting for several hours and having to jump a 60k truck got very tiresome, frustrating and embarrassing lol.
So, January 5th I drop it off and get a loaner truck from the dealership. My truck is there for a month without any progress. The battery draw apparently was a very hard problem to pin point. At first they blamed my programmer, I told them BS and said it wasn't even hooked up. Then they said my LED lights were the possible draw but I told them that was BS also and that it had to be related to the camera harness. Come to find out, I was right. The wires that were corroded effected the PCM and BCM. They replaced both of the modules, reprogrammed my truck, and that was problem number one - Solved.
With that fixed now they were onto the camera issue which was a hell of a problem for the techs. It took them 2 months to fix this problem, and they had to have a special FORD tech come in and try to fix it because the dealership techs got stumped.
My truck was in the shop from January 5th - April 1st.
3 truck payments and 3 loaner trucks later, I finally get it back. Crain Ford in Little Rock treated me very well through this ridiculous situation. It's been a LONG 3 months. Looking at pictures on here and Facebook groups of people having fun in the snow with their Raptors was torture, I'm just glad he's back.
All in all I didn't have to pay a dime for any of the repairs, but the truck payments I made are a work in progress with FORD....
I will attach pictures of my receipt that shows the technical details of what was done at the shop.