2013 Sync Dead - Replacing

So I saw that there was an update to the newest version of SYNC software that adressed some issues, I figured what the hell, I'll update it. I ordered my A4 map card from them first (A3 card won't work with update - new card is free), then downloaded the update to a usb drive and went down to my truck and started the update. About halfway through, a window popped up stating the update failed, either it ran out of space or the update was not meant for that vehicle. I waited about a half hour watching the screen reboot over and over, "Sync is now performing routine maintenance" and only gets about two ticks and and it shows the ford shutdown logo and reboots all over again. FML, SYNC is dead; no radio, no nav, no nada... I decided to take it in to my local ford dealer this morning and left it with them for a few hours and I got a call from the tech stating that the SYNC module is in an "unrecoverable state" and he needs to order and replace the module... UGH, so I'll be making another trip in on Thursday to hopefully remedy the issue... I'm just curious to see if anyone else has had anything simliar to this.

Josh

you shouldnt have to use a usb. i thought you inserted the sd card into the slot and left in there. mine is in and has never came out.

USB is to update the SYNC software, SD card is for map data

Sync was why I didn't get the raptor luxury package (I really wanted those heated seats too).my wife has had so many problems with hers that I didn't want to deal with it.

That sucks...but glad you are getting a new sync module... Hopefully that will fix things...updating sync is a pain and takes for freaking ever...I is such a pain in the ass for me I just take mine to the dealer and let them do it while I ******** with the guys...

The Stink My Ride website sucks...one would think MS and Ford could build a decent site...oh well...

Fred

There were a few bugs in the previous software revision so I'm hoping this new update solves them. Allegedly it has better voice recognition and better maps so well see. I looked up the price of the SYNC module ($650) so I'm glad this one is covered lol... It usually takes around 60 minutes to update SYNC and I'm a techie guy so I like doing these kinda things myself, specially since I like to steer clear of stealerships at all costs. So far these guys are cool though. We'll see tomorrow!

Josh

Im worried now...

Hope it gets fixed... everything.

So I picked up my truck today, they replaced the SYNC module and I was pleasantly surprised to see that the update brought back the RAPTOR SVT startup and shutdown animations...
2013 Ford Raptor SYNC Updated startup & shutdown animations - YouTube

Oh heck no...... NOW I want it!

The animated Raptor logo is cool....the boy band music you listen to....not so much!