Use Your Warranty

[Heinz]

Just thought I’d share a couple good experiences I had with my 3y/36,000 warranty recently.

I bought my 2018 SCREW used early this year. The truck was very well cared for, but had two small blemishes on the interior. The first was some wear on the red stripe on the steering wheel, and the second was some chipping on the grey plastic trim on the driver side door handle. Both were small and seemed like normal wear and tear from the prior owner, but they were large enough to bother me.

Well, I took the truck in for an oil change and asked the dealer if warranty would cover those blemishes. He checked on it and sure enough, ordered up a new steering wheel and door handle at no cost to me. I was really pleasantly surprised by this, and frankly it makes me a lot happier with my truck (and with Ford).

If anyone else has these types of small issues, doesn’t hurt to ask if they can be covered before your warranty’s up.

 

[Johnny@Apollo-Optics]

Facts, my 18 platinum had its steering wheel changed twice in 6k miles for fading HEAVILY. Fortunately my 19 raptor has the oem wheel but i vinyl wrapped the red stripe orange and its stuck for almost 7k now.

 

[highwhey]

how do i contact ford about ongoing issues?

truck is a year old, bought it new from the dealership. has 17k miles. has been having issues with killing batteries. this is the 4th battery ford has replaced for free. everytime i take it in, it's the same old story "we need to witness the problem for ourselves in order to investigate, so...

www.fordraptorforum.com

 

[svt10th]

I need to take mine in for the red stripe fade on the steering wheel. I have a feeling they are going to make me use my extended warranty to get $100 out of me lol