TRX DAMAGED UPON ARRIVAL!

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Raptorial

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Ha, ha...I really did get a sad laugh with this email I just received from TRX dealer:

"Exciting news, your truck is here!
Upon inspection, it appears that there are a few scratches (photos are attached for your viewing).
We are in the business of creating the best possible experience for our customers, therefore we are in the process of obtaining a quote from a body shop to repair this transport damage for you.
This transport damage will be repaired at no additional cost to you.
We apologize for this inconvenience, and greatly appreciate your patience in this matter.
If you have any questions please do not hesitate to contact us.
A member of our finance department will be reaching out to you in the next few days to begin their process.

Thank you!"

Easy decision with this one...a hard NO to accepting the truck. Hahahah...too funny.
Looks like a Raptor R clawed it
 

Bullet Bob

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It won’t show on car fax, unless the dealer has a crappy relationship with the body shop…
Back in 2019 my new Raptor had a softball sized dent and broken flare on the right rear fender from transport. The repair never showed on any reports. They were able to PDR it (painless dent repair) and it turned out perfect in the end.
 

04Ram2500Hemi

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It's because the other forum sucks and is full of Dodge owners who hang their balls under the rear bumper. @04Ram2500Hemi hangs out there a lot, lol, he can show OP the ropes :banana-mario: :favorites13:
I’m here because I respect the users here and the Raptor. It’s a good truck, but it wasn’t the right truck for me. That doesn’t mean I can’t hang out and exchange thoughts and ideas respectfully.
 

04Ram2500Hemi

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Ha, ha...I really did get a sad laugh with this email I just received from TRX dealer:

"Exciting news, your truck is here!
Upon inspection, it appears that there are a few scratches (photos are attached for your viewing).
We are in the business of creating the best possible experience for our customers, therefore we are in the process of obtaining a quote from a body shop to repair this transport damage for you.
This transport damage will be repaired at no additional cost to you.
We apologize for this inconvenience, and greatly appreciate your patience in this matter.
If you have any questions please do not hesitate to contact us.
A member of our finance department will be reaching out to you in the next few days to begin their process.

Thank you!"

Easy decision with this one...a hard NO to accepting the truck. Hahahah...too funny.
I’d take the truck if it was repaired correctly and there was a reasonable discount for my troubles.
 

Shaggy

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Ha, ha...I really did get a sad laugh with this email I just received from TRX dealer:

"Exciting news, your truck is here!
Upon inspection, it appears that there are a few scratches (photos are attached for your viewing).
We are in the business of creating the best possible experience for our customers, therefore we are in the process of obtaining a quote from a body shop to repair this transport damage for you.
This transport damage will be repaired at no additional cost to you.
We apologize for this inconvenience, and greatly appreciate your patience in this matter.
If you have any questions please do not hesitate to contact us.
A member of our finance department will be reaching out to you in the next few days to begin their process.

Thank you!"

Easy decision with this one...a hard NO to accepting the truck. Hahahah...too funny.

So you didn't accept the truck due to the scratches?
 

Steamy Nixx

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I actually got my 1st gen raptor because some guy traded it in on a trx which made me laugh(having former experience with dodges) . The salesman insisted it was because of the horsepower and i said thats like putting speedy gonzalez in the ring with the hulk...sure speedys faster but he can't take a hit...to further prove raptors ability i hit a monster buck head on in my raptor probably close to 75-80mph yeah it broke the plastic grille and wiped out the radiator but i drove it home after the fact...lol...could a dodge do that...doubt it
 
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