UPDATE: I do not recommend that anyone order from Dimple Products until you can get them on the phone and verify conclusively that they're still in business. I ordered a magnetic drain plug on September 4, 2023, they billed my credit card on the same day, and as of September 29 I have not received an acknowledgment of my order, a tracking number, or the product that I ordered.
To date I have attempted to contact them numerous times:
- Phone: They don't answer the phone and their voice mailbox is full, so I've texted them on September 25 and 29.
- Their website has the means to send them a message, and I have done so on September 18 and 29.
- I have sent messages to their email address on September 20, 27, and 29.
NOTHING. No response or acknowledgement at all.