Tracking your New Order – Step by Step / FAQs

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jbot

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The guys at Friendly Ford say they've been getting them a week before the system ETA, so 2-3 weeks. Mine was built a few days ago so I'll find out soon :)

I have a deposit on an inbound truck with them as well. Please tell me your truck isn't a blue crew cab with 802a and a couple other options?
 

guernsej

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I have a deposit on an inbound truck with them as well. Please tell me your truck isn't a blue crew cab with 802a and a couple other options?

It is

---------- Post added at 12:10 PM ---------- Previous post was at 12:05 PM ----------

I wouldn't worry though, it looks like you're working with a dealer in Michigan and I ordered from Friendly Ford in Las Vegas
 

jbot

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It is

---------- Post added at 12:10 PM ---------- Previous post was at 12:05 PM ----------

I wouldn't worry though, it looks like you're working with a dealer in Michigan and I ordered from Friendly Ford in Las Vegas

hahaha oh crap i was gonna cry like a little girl for a minute there. thank god.

ignore my PM
 

Ruri

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Mine took about 4 business days to populate on the ETIS.
I have herd of some window stickers not showing up for some reason even though the truck is built...

Thanks
My window sticker showed up today
 

CaliMagnetic

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Can anyone help me understand the dates and statuses the dealership provided me. They seem really in the dark and not sure. Would appreciate any info someone can provide me on this. Thanks!

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My ETIS BuildDate just updated to 11.06.2017 from the default number.

Does this mean it is to be delivered this week to then dealership?
Getting excited
 

Robtor310

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My ETIS BuildDate just updated to 11.06.2017 from the default number.

Does this mean it is to be delivered this week to then dealership?
Getting excited

11.06.2017 was your build date. Congrats, shes built.

It will be delivered to your dealer in the next few weeks.

My delivery estimate was about 3.5 weeks after the build but the latest updates show about 2.5 weeks to the dealer.
 

CaliMagnetic

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11.06.2017 was your build date. Congrats, shes built.

It will be delivered to your dealer in the next few weeks.

My delivery estimate was about 3.5 weeks after the build but the latest updates show about 2.5 weeks to the dealer.


Awesome, thank you!

Just curious, where do you actually see the delivery estimate to the dealer? I've been told to contact my dealer, but they aren't even sure and actually had me reach out to the Facebook Ford Service support. Thanks in advance
 

Bossing

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IMO Ford's tracking & logistics is often not reliable or accurate... my Raptor still hasn't arrived and it's been built since 4/20. Shipment out of Dearborn got delayed 3x... and finally it went out on rail end of May.

And then it arrived at the rail-transporter exchange depot (Mechanicville, NY) on 6/4 and accepted by the transporter on 6/6 and as of this morning it still hasn't arrived at the dealership. ETA changed twice since then and the last update was ETA of 6/7-11 and the dang truck still hasn't arrived! :mad:

The rail depot to dealership (Holyoke, MA) is literally ~99 miles away FCOL! Worst logistics ever.... especially since another Raptor was delivered on 6/8 to the dealer but mine wasn't on that same transporter. WTF, go figure.... a big effin F for Ford's reliability on their shipping vendors IMHO. :flipthebird:

Rant finished. And I surrender. Now get me my Raptor please! :biggrin:
 

Robtor310

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Awesome, thank you!

Just curious, where do you actually see the delivery estimate to the dealer? I've been told to contact my dealer, but they aren't even sure and actually had me reach out to the Facebook Ford Service support. Thanks in advance

Call Ford Performance, my dealer an them are dead on with their delivery estimates.
 

jbot

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So, mine was built on 6/6 and ETIS is populated with all the options and such. The dealership is close to dearborn (which is the location listed as origin). The dealership had given me an ETA range of this week (June 11 through June 17) but the palsapp site is still showing "null" with a freight bill number. I'm guessing as soon as that updates, the dealership will get the truck later that day since I would assume it will just get trucked over there from Ford's lot.

In short, I'm going a little stir crazy waiting for it to move 30 or 40 miles or whatever the distance is to the dealer I'm buying from. Should be any day now, right?
 
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