The One and Only 2013 Order status thread

[ray101381]

Just called SVT and my build is still scheduled for the 20th, so RWJR your vin is ahead of mine so you should still be on for the 20th too. my vin is 1FTFX1R67DFB07133. my guess is that the stickers should show up midnight tonight or tomorrow.

 

[FreightTerrain]

nuff said

 

[69Mach1]

Congrats guys!

Still no word on mine. Still sitting on the ramp 'awaiting shipment' sense Oct 26th.. -.-

 

[SpeedyV10]

Congrats guys!

Still no word on mine. Still sitting on the ramp 'awaiting shipment' sense Oct 26th.. -.-

Have you been in contact with a regional customer service manager?

 

[69Mach1]

Have you been in contact with a regional customer service manager?

Supposedly the dealership is, but who knows..

When I called SVT Monday they told me to call Customer Care Solution because something was wrong. So I did and supposedly they opened a case and would call me back within 48hrs with a resolution. ...big shock, I never got a call back..

I just called them this morning and they had to open another case because they couldn't find my original one (-.-) I asked for the ticket number this time so this ******** wouldn't happen again, and they couldn't give it to me! They said I'll get it when they call back and promised I would get a call before 5pm today. -.- When I mentioned that is exactly what happened the last time I called they didn't really do anything but apologies again.

So I'm even more pissed now then I was before I called them!

 

[SpeedyV10]

Supposedly the dealership is, but who knows..

When I called SVT Monday they told me to call Customer Care Solution because something was wrong. So I did and supposedly they opened a case and would call me back within 48hrs with a resolution. ...big shock, I never got a call back..

I just called them this morning and they had to open another case because they couldn't find my original one (-.-) I asked for the ticket number this time so this ******** wouldn't happen again, and they couldn't give it to me! They said I'll get it when they call back and promised I would get a call before 5pm today. -.- When I mentioned that is exactly what happened the last time I called they didn't really do anything but apologies again.

So I'm even more pissed now then I was before I called them!

Hang in there Brother. I am in the same boat. I understand exactly what you are feeling, believe me.

Look at the bright side. Every day that you don't have the truck is another day to stockpile cash for it's arrival. Also- they say that good things come to those who wait. I am hoping that this truck is as awesome as everybody says that it is - and hope the same for you.

 

[weimer]

Dealer emailed me today that it's on the train! Hopefully it'll be here tomorrow or Monday!

Sorry to hear about you guys having problems with your delivery. Definitely sucks.

 

[rbrnck]

I got an email update from my dealer . They say the Primary status is "in production and the secondary is "sent to plant". The last status I got was that it was to be built on Dec 20th with an ETA of the 31st.

Anyone know what the primary and secondary status mean?

Thanks!!

 

[blood]

Congrats! Ranger2raptor

---------- Post added at 04:10 PM ---------- Previous post was at 04:08 PM ----------

Mr. Blood

When you get a chance please check for me


Dealer: F71153
Order: 141R

Unscheduled.

---------- Post added at 04:13 PM ---------- Previous post was at 04:10 PM ----------

Any chance it has shipped yet as my eta is 12/14? 1FTFW1R63DFA87479
Thanks (getting anxious)

In Ohio.

 

[rwjr]

Unscheduled.

Well that sucks. From 12/17 build date, to unscheduled.

Oh, well......the wait doesn't bother me.