The One and Only 2013 Order status thread

[kscarguy]

bird, I have the same problem I want black and it was ordered black but the wondow sticker showed silver. so I had to reorder my truck and now have a build date of 12/17/12

 

[69Mach1]

Our friend blood has been more than helpful in helping me to track the raptor along its journey. Although I have also filed the case claim with Ford, and my Ford customer service manager has been feeding me emails periodically. I have also been receiving emails from my dealership as the truck has traveled across the country.

Who are you calling at Ford?

I've opened two cases with customer solutions and they've apparently lost both of them as I've gotten no response in 5 days....

 

[SpeedyV10]

I have been calling the customer service manager that they assigned to me a couple days after i filed the case claim. She gave me her telephone number and extension as well as a case claim #. She has call me back a couple times to keep me posted, and I have also called her to follow up as well.

---------- Post added at 10:16 PM ---------- Previous post was at 10:12 PM ----------

Have they shared with you a claim number, 69Mach1? If you have the number then anybody at customer Should hopefully be able to look up the status of your truck.

 

[Marcs]

Woohoo.....I finally have a window sticker!

 

[Papi4baby]

well my window sticker finally showed up. and my truck is the wrong color.

Sorry, your choice of smilies made me laugh.

 

[theyeti]

Well called svt today and (I am so impressed with Fords inability to schedule that I am getting burned out) Wooohoooo still unscheduled priority 10.



Order date 8/10/12
Build date: Who knows, Ford sure doesn't.

I just do not understand why they can't figure out when a vehicle is ordered when it's going to be built (even with dealer allotment). It should not be so hard the dealers do not even understand it. At least the svt guys are always courteous and nice on the phone.

Rant over sorry

 

[ray101381]

Well called svt today and (I am so impressed with Fords inability to schedule that I am getting burned out) Wooohoooo still unscheduled priority 10.



Order date 8/10/12
Build date: Who knows, Ford sure doesn't.

I just do not understand why they can't figure out when a vehicle is ordered when it's going to be built (even with dealer allotment). It should not be so hard the dealers do not even understand it. At least the svt guys are always courteous and nice on the phone.

Rant over sorry

i would try getting in touch with your dealer, i ordered on 10/2 and after 8 weeks i called the dealer and complained about their lack of responses and asked for my deposit back, i got a call the very next day that the zone rep changed my priority from 10 to 01 and two days later i had a vin.

 

[69Mach1]

I have been calling the customer service manager that they assigned to me a couple days after i filed the case claim. She gave me her telephone number and extension as well as a case claim #. She has call me back a couple times to keep me posted, and I have also called her to follow up as well.

---------- Post added at 10:16 PM ---------- Previous post was at 10:12 PM ----------

Have they shared with you a claim number, 69Mach1? If you have the number then anybody at customer Should hopefully be able to look up the status of your truck.

Both times I called they wouldn't give me the number.. said id get it from the person that called me back... nothing ever happened.

 

[WyoStorm]

Well called svt today and (I am so impressed with Fords inability to schedule that I am getting burned out) Wooohoooo still unscheduled priority 10.



Order date 8/10/12
Build date: Who knows, Ford sure doesn't.

I just do not understand why they can't figure out when a vehicle is ordered when it's going to be built (even with dealer allotment). It should not be so hard the dealers do not even understand it. At least the svt guys are always courteous and nice on the phone.

Rant over sorry

Hang in there! I've been saving since September and I still have at least another 6 months to go before I can even order!

 

[blood]

hey blood, could you check on mine again? order #1024 (second truck with this number) and dealer code 13A096

Unscheduled .

---------- Post added at 10:28 AM ---------- Previous post was at 10:23 AM ----------

BLOOD sorry to bother you but what is the latest on my truck 1FTFW1R63DFB09772. Also where do you get the window sticker. Build date is suppose to be 12/17. Thanks

In plant,build date 12/17. Researchmaniacs.com