It wasn't too bad putting it together. Comes in 5 pieces but I used my buddy and our wives to put lift on since you cant slide it. Took us about an hour all together. The hard part it the side pieces sag before you put the end pieces on so its definitely a 2 person job.
There were some nuts missing and I had to run to home depot to get them. Was supposed to get reimbursed but never did but its like $4.
Removing it I plan to do a garage lift and a couple 2x4s, but havent done it yet. its only 6 clamps so should be easy.
My only gripe is the third brake light for the cap. The harness was missing from the box and the one RSI sent me goes into the 7 pin connector which puts the truck into tow mode and throws a bunch of codes. Super frustrating. I also ordered a rack for it from offroad alliance that was supposed to come in Dec 12th but cant get a response from them on if its in yet.
Not sure who you've been reaching out, but the load bars are due to start shipping in early to mid February based on the information that RSI has provided to us for their incoming containers. And you've been refunded $4.