Retrax pro xr came in broken

[Ajtheboiii]

Hi fellas,
Just got my retraxpro xr from tonneau covered and it came broken. I've attached pics olof the damages. Has anyone experienced this? Is this just a cosmetic thing and I should just install or should i ask got a replacement? Looks like they overtighened the nut and that cause the cover to breakView attachment 461740View attachment 461741

 

[RaptorFun]

I would request a replacement and ship the defective one back to the reseller on their dime.