Radio Audio Cuts Out

[Swacer]

Hello all,

I just got a '14 screw, and enjoy the truck greatly.

However, I've noticed an issue that is occurring more and more often. I will turn the key to accessory, I have music coming from the radio, and when I turn the key to start the truck, the sound is gone.

If I touch the screen, I get the beep sound out of the speakers, but no matter how loud I turn up the audio (regardless if its FM/CD/Sirius), I get no audio. If I shut the truck off and turn it back on, the sound comes back. Then the next time I start it, audio. Perhaps the next time, nothing. Its very inconsistent.

I signed up for the ford owners site, and it claims that my Sync is up to date last updated in 2014. I think the dealership did a master reset on the truck through as all the settings were pretty generic.

Is there anything I can do for this? It really disappoints me on an otherwise great ride.

 

[John813]

Similar to this?

http://www.fordraptorforum.com/f39/no-music-mft-43581/

 

[Swacer]

Yes, its partially similar. The OP in that thread doesn't mention if they get "touch" sounds when the audio is off though. I have noticed that a restart of the truck seems to solve the problem, but like them, I agree that this is not a solution.

I have also started to notice a correlation with temperature. The hotter it is, the more time it takes for the radio to come on, or not to come on at all. When I get into the truck in the morning, its cool, the radio comes right on. I drive home with the A/C on, then shut the truck off and turn it back on while its still cool inside, radio comes right on.

 

[John813]

Mine has done that too, similar with the Heat outside as well.

My old 2012, with the older sync, never had this issue.

The guy I used to deal with in the service department is gone, and the replacements/others are idiots. So, not really dying to bring it there unless it the issue gets worse.

 

[Black_Valkyrie]

Have you pulled the dash apart to see if everything is still.connected behind the mft and the head unit?

 

[Swacer]

Mine has done that too, similar with the Heat outside as well.

My old 2012, with the older sync, never had this issue.

The guy I used to deal with in the service department is gone, and the replacements/others are idiots. So, not really dying to bring it there unless it the issue gets worse.

I noticed that on these hot days, I will hear several "pops" in the glovebox, and I hear the same pops when I turn on the seat coolers (my Camaro does this too when the seat heaters are turned on). So I began to wonder...are the fuses struggling in hot weather? So I turned my bass, treble, and mid down to 0 range (the normal from the factory setting), and in the 4 days since I've done that, the radio has come on every single time.

I can't help but wonder if the fuses are bad? Or perhaps heat is playing with them? Either way, it seems to have solved the problem for now.